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Embassy Suites by Hilton Kansas City- Plaza

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7.3
Good
1,916 reviews
+1 816-756-1720

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
A stay at Embassy Suites Kansas City - Plaza places you in the heart of Kansas City, within a 15-minute walk of Kemper Museum of Contemporary Art and Nelson-Atkins Museum of Art. Featured amenities include wired Internet access (surcharge), a business center, and express check-in. Self parking (subject to charges) is available onsite.
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Old Westport
220 West 43rd Street
Kansas City, MO 64111
Rooms & Rates
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User Highlights
7.3
Good
Bar
"Complimentary happy hour" "Complimentary cocktail hour"
88% thought beverage prices were a great value.
Delicious alcoholic drinks, according to 89%.
Pool
"Great indoor pool area" "Good indoor pool"
Dirty pool, said 60%.
Breakfast
"Delicious omelettes" "Excellent omelets"
100% were happy with the price of the breakfast.
Service
"Attentive staff" "Staff was wonderful"
81% found the staff to be very friendly.
72% said the reception staff was great.
Location
"Close to Plaza shopping" "Near by sites"
Not enough parking facilities, according to 82%.
88% liked the proximity to sightseeing.
Value
"Complimentary brunch" "Complimentary happy hour"
100% were happy with the price of the breakfast.
88% thought beverage prices were a great value.
Room
"Dirty sheet" "Windows dirty"
73% said rooms were dirty.
91% complained about the bathroom.
Food
"Dripping bacon" "Torn up cakes"
For 79%, the dining experience was not enjoyable.
64% thought the snacks were adequate.
WiFi
"There were no USB" "Wifi wouldn't work"
86% said the wifi quality was bad.
Comfort
"Toilet seat too small" "Air conditioner broke"
Only 50% said rooms were big enough.
58% didn't like the uncomfortable beds.
Amenities
"Sticky carpets" "Lobby dirty"
62% thought the building wasn't nice.
92% complained about the elevator.
Cleanliness
"Dirty sheet" "Windows dirty"
73% said rooms were dirty.
58% thought it was rather dirty.

Good to know...

Parking is rare
Bathroom could be optimized
Rooms could be cleaner
Hotel buildings could use some improvement
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
266
Fees
Add-ons
  • Internet Fee: USD 9.95 (rates may vary)
  • Parking Fee: USD 18.00 per night
Handicap Accessible
Wheelchair Accessible