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The Westin Kansas City at Crown Center

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8.6
Excellent
1,153 reviews
+1 816-474-4400

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

The Ultimate in Shopping and Hotel Experience

An Ultra-Modern Hotel in the Crown Center

The Westin Crown Center, located in downtown Kansas City, MO, is known as a city within a city. Situated inside the Hallmark Crown Center, this hotel offers guests easy access to 85 acres of shopping and entertainment.

Shopping, Entertainment, and Business in One Place

The Crown Center contains a plethora of stores and restaurants that are just a short walk away from the hotel. Access to the Science City at Union Station is just a short walk through The Link. Other attractions such as the sports stadium, historic jazz district, and the Toy and Miniature Museum are minutes away from the hotel.

Business visitors can arrange meetings, large or small, in the Crown Plaza's 54,000 sq. ft. meeting space. The meeting rooms are easily accessible from the hotel, making it convenient for guests to work during their stay.

Guests Get the Most Out of Their Stay

Kansas City visitors may be tired after a long day in the city, whether they've shopped or worked.

Guests can hit the tennis courts to blow off steam or relax in the steam sauna. Muscles are soothed in the whirlpool or stretched in the outdoor heated pool. For a little alone time, visitors can reserve a workout room for a solo circuit or head straight to the spa for a one-of-a-kind massage.

Rooms vary in size from 384 sq. ft. to 2,650 sq. ft. The traditional rooms are the smallest, but offer the best in quality furnishings for a good night's sleep. Stepping up to larger rooms adds access to views of nearby landmarks, as well as a work desk and balcony. All are tailored to provide the best experience possible.

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Crown Center
1 E Pershing Rd
Kansas City, MO 64108
Rooms & Rates
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User Highlights
8.6
Excellent
Pool
"Nice outside pool" "Heated outdoor pool"
Location
"Amazing crown center shops" "Loved valet parking"
95% liked the proximity to shopping.
Not enough parking facilities, according to 72%.
Service
"Sincere apology" "Excellent staff"
98% found the staff to be very friendly.
79% said the reception staff was great.
Amenities
"Excellent banquet hall" "Amazing venue"
84% thought the building was wonderful.
80% enjoyed the lobby entrance.
Wellness Area
"Gigantic treadmill" "Great fitness center"
top-notch fitness area, thought 97%.
Comfort
"Plush pillows" "Spacious rooms"
80% thought rooms were spacious.
For only 58%, the noise level was all right.
Room
"AC didn't work" "Tiny balconies"
Only 53% said rooms were clean enough.
96% thought the view was good.
Vibe
"Plush pillows" "Carpet in the room is old"
90% criticized the unstylish hotel.
80% enjoyed the lobby entrance.
Breakfast
"No complimentary breakfast" "No breakfast"
Value for money
"Over priced staff" "You have to pay for internet"
72% thought it was overpriced.
The price was too high for 87%.
WiFi
"Didn't have internet" "You have to pay for internet"
72% said the wifi quality was bad.
72% thought it was overpriced.

Good to know...

Pleasant entrance area
Rooms in need of an update
Hotel could use some updating
Clean hotel facilities
Expert Reviews
Fodor's
Part of the Crown Center complex, the Westin has a bustling lobby complete with a five-story waterfall and a natural limestone cliff.
Gayot
From the lobby waterfall (five stories high) to the rooftop Benton's Steak and Chop House (with city views), this hotel has plenty to offer downtown visitors.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
724
Fees
Add-ons
  • Facilities Fee: USD 0 per person, per day and includes use of: Fitness facilities; Sauna; Spa tub; Spa; Swimming pool
  • Pet Deposit: USD 25.00
  • Internet Fee: USD 9.95 per day (rates may vary)
  • Breakfast Fee: between USD 2.00 and USD 4.00 per person (approximately)
  • Airport Shuttle Fee: USD 18.00 per person (one way)
  • Parking Fee: USD 18.00 per day (in/out privileges)
  • Pet Fee: USD 25.00 per pet, per day
  • Rollaway Bed Fee: USD 15 per night
Handicap Accessible
Wheelchair Accessible
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