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DoubleTree by Hilton Key West-Grand Key Resort

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8.2
Excellent
1,754 reviews
+1 305-293-1818

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
When you stay at DoubleTree Resort by Hilton Grand Key - Key West in Key West, you'll be by the ocean, within a 5-minute drive of Key West Art and Historical Society and Smathers Beach. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A shuttle from the airport to the hotel is complimentary (available 24 hours).
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Key West
3990 S. Roosevelt Blvd
Key West, FL 33040
Rooms & Rates
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User Highlights
8.2
Excellent
Location
"All the fun you can walk to" "Attractions nearby"
Great parking, according to 81%.
83% thought parking was inexpensive.
Service
"Attentive staff" "Caring people at the front desk"
96% were happy with the shuttle service.
69% said the reception staff was ok.
Pool
"Nice infinity pool" "Pool was amazing"
Dirty pool, said 61%.
WiFi
"Free wifi"
62% said the wifi quality was bad.
80% thought it was a great value.
Value
"Free cookies" "Free chocolate chip cookie"
63% said the breakfast was too expensive.
The price was too high for 56%.
Breakfast
"No continental breakfast" "Great brunch"
63% said the breakfast was too expensive.
Room
"AC broke" "Lamp damaged"
Only 63% said rooms were clean enough.
77% complained about the bathroom.
Comfort
"Noisy AC system" "AC control did not work"
74% thought it was too noisy.
Beds were acceptable for 67%.
Wellness
"Run-down fitness room" "Hot Tub was not working"
For only 50%, the fitness area was satisfactory.

Good to know...

Good shuttle service
Could be quieter
Rooms need regular maintenance
Clean hotel facilities
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
216
Fees
Required
  • Resort Fee: USD 28.00 per accommodation, per night
Add-ons
  • Pet Fee: USD 75.00 per accommodation
  • Breakfast Fee: USD 15.50 per person (approximately)
Handicap Accessible
Wheelchair Accessible