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Shangri-La Hotel Kuala Lumpur

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9.0
Excellent
17,273 reviews
+60 3-2032 2388

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a prime location in central Kuala Lumpur, close to the KL Tower and the famous Petronas Towers, the 5-star Shangri-La Hotel Kuala Lumpur offers luxurious accommodation and extensive dining options, as well as an outdoor pool. Stylishly decorated and with a contemporary theme, the 662 guestrooms and custom-designed suites feature all mon cons and come with large picture windows for commanding views over the city. Rooms are spacious and include a marble bathroom, flat-screen satellite TV with in-house movie channels, free Wi-Fi and tea/coffee making facilities. The hotel has five restaurants as well as a choice of bars and cocktail lounges, and guests can opt for several different styles of cuisine ranging from Cantonese at Shang Palace restaurant, to sashimi at Zipangu and international buffet fare at The Lemon Garden Caf?. There is also fine French cooking at Lafite, plus a wide choice of snacks, grills and drinks available from the Poolside Terrace, the Lobby Lounge and the Manhattan-style Arthur's Bar & Grill. Guests who want to work out can make use of the well-equipped gym, while for relaxation there are Jacuzzis, saunas and steam baths, as well as a full range of massages and body treatments available at the spa. There is also a full service business centre for guests' use and meeting/conference rooms available, plus car parking and a hair/beauty salon. Please note: rates are not valid for nationals or passport holders of the following countries and regions: Africa, USA, South America, Australia, New Zealand.


Rates are not valid for nationals or passport holders of the following countries; African, United States, South America, Australia, New Zealand.
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11 Jalan Sultan Ismail
Kuala Lumpur, 50250
Rooms & Rates
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User Highlights
9.0
Excellent
Service
"The best hosts at the restaurant" "Airport pickup to check-out it was flawless"
97% found the staff to be very friendly.
84% said the reception staff was great.
Location
"Surroundings were impeccable" "Airport pickup to check-out it was flawless"
89% liked the proximity to shopping.
94% liked the proximity to sightseeing.
Breakfast
"Buffet breakfast was delicious and it was lovely" "Breakfast options were varied and delicious"
Wellness Area
"Spa was amazing" "I loved the spa and the gym"
top-notch fitness area, thought 99%.
58% thought the sauna was ok.
Bar and Beverages
"Club lounge was a delight" "Cocktail Hour is exceptional"
Delicious alcoholic drinks, according to 81%.
Lovely bar service, according to 96%.
WiFi
"Excellent internet" "Free wi-fi is great"
60% thought the wifi quality was ok.
100% thought it was a great value.
Food
"The best hosts at the restaurant" "Congratulations on your excellent buffet spread"
89% loved the menu selection.
Yummy desserts, said 79%.
Amenities
"Club facilities were impeccable" "Garden is superb"
79% thought the building was wonderful.
85% enjoyed the lobby entrance.
Vibe
"Bedroom was beautifully decorated and well equipped" "Staff and the ambience is sensational"
88% enjoyed the friendly atmosphere.
85% enjoyed the lobby entrance.
Room
"Bedroom was beautifully decorated and well equipped" "Room was impeccable and more than comfortable"
Only 62% said rooms were clean enough.
Only 66% said rooms were big enough.
Beach
"There's no dryer in swimming" "Temporary beach hut"
Beach sports facilities are not good, thought 80%.

Good to know...

Friendly service
Professional service
Great reception
Friendly atmosphere
Expert Reviews
Jetsetter
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, minutes from Kuala Lumpur Tower and close to Petronas Twin Towers. This 5-star hotel is close to...
The Telegraph
Grand and gracious, this is the kind of hotel that guests — whether they be high-flying execs or cheerful holidaymakers — return to time after time. Rooms are large and comfortable, the...
concierge.com
The premier address for business and leisure travelers in Kuala Lumpur, offering a central location, luxurious accommodations, and flawless service—all in a setting of lush tropical gardens.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
662
Fees
Required
  • Deposit: MYR 400 per night
Add-ons
  • Rollaway Bed Fee: MYR 116 per night
  • Breakfast Fee: MYR 98 per person (approximately)
Handicap Accessible
Wheelchair Accessible