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Black Swan Inn, an Ascend Collection Hotel

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8.5
Excellent
610 reviews
+1 413-243-2700

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Fitness Center
Located in Lee, Black Swan Inn, an Ascend Collection Hotel is on a lake and convenient to Animagic Museum of Animation and Lee Library. Featured amenities include a 24-hour business center and coffee/tea in a common area. Free self parking is available onsite.
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435 Laurel St
Lee, MA 01238
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Amazing lake front" "Beautiful scenery"
100% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Service
"Staff superb" "Staff was very accommodating"
96% found the staff to be very friendly.
82% said the reception staff was great.
Cleanliness
"Rooms are clean and comfortable" "Room clean"
80% said rooms were clean.
83% thought it was clean.
Room
"Wonderful balconies" "Gorgeous view of the lake"
95% thought the view was good.
80% said rooms were clean.
Food
"Gluten free bread" "Cheap diner"
92% enjoyed the side dishes.
Yummy desserts, said 78%.
Breakfast
"Not much variety at breakfast" "No egg options"
100% were happy with the price of the breakfast.
WiFi
"No Wi-Fi" "No cell phone signal"
84% said the wifi quality was bad.

Good to know...

Great view
Hotel buildings could use some improvement
Friendly service
Spacious rooms
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
52
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible