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Black Swan Inn, an Ascend Collection Hotel Member

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8.3
Excellent
659 reviews
+1 413-243-2700

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Fitness Center
With a stay at Black Swan Inn, an Ascend Collection Hotel in Lee, you'll be on a lake, within a 10-minute drive of Tanglewood Music Center and Animagic Museum of Animation. This hotel is 13.3 mi (21.3 km) from Ski Butternut and 1.2 mi (2 km) from Lee Library. Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.Amenities Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access and a picnic area. Enjoy a satisfying meal at Bombay Bar and Grill serving guests of Black Swan Inn, an Ascend Collection Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily. Featured amenities include a 24-hour business center and coffee/tea in a common area. Free self parking is available onsite.
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435 Laurel Street
Lee, MA 01238
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Fantastic lake side" "Close to town center"
100% liked the proximity to sightseeing.
Easily accessible by car, said 78%.
Service
"Excellent staff" "Staff was very accommodating"
93% found the staff to be very friendly.
78% said the reception staff was great.
Room
"Wonderful balconies" "Gorgeous view of the lake"
98% thought the view was good.
Only 66% said rooms were clean enough.
Comfort
"Excellent beds" "Quiet room"
86% said the beds were comfortable.
For only 61%, the noise level was all right.
Food
"Gluten free bread" "Free waffles"
59% did not enjoy the desserts.
83% loved the menu selection.
Breakfast
"No egg options" "Continental breakfast horrible"
93% were happy with the price of the breakfast.
WiFi
"No cell phone signal" "Lousy Wi-Fi"
94% said the wifi quality was bad.

Good to know...

Great view
Comfortable beds
Hotel buildings could use some improvement
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
52
Handicap Accessible
Wheelchair Accessible