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Black Swan Inn, an Ascend Collection Hotel Member

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8.3
Excellent
666 reviews
+1 413-243-2700

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Fitness Center
Located in Lee, Black Swan Inn, an Ascend Collection Hotel is on a lake, within a 5-minute drive of Animagic Museum of Animation and Lee Library. This hotel is 1.6 mi (2.5 km) from Greenock Country Club and 1.9 mi (3.1 km) from The Mount. Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.Amenities Don't miss out on recreational opportunities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access and a picnic area. Enjoy a satisfying meal at Bombay Bar and Grill serving guests of Black Swan Inn, an Ascend Collection Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily. Featured amenities include a 24-hour business center and coffee/tea in a common area. Free self parking is available onsite.
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435 Laurel Street
Lee, MA 01238
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Fantastic lake side" "Close to town center"
100% liked the proximity to sightseeing.
Difficult to access by car, said 58%.
Service
"Excellent staff" "Friendly inn keeper"
91% found the staff to be very friendly.
93% thought the service was very professional.
Room
"Wonderful balconies" "Gorgeous view of the lake"
98% thought the view was good.
Only 66% said rooms were clean enough.
Comfort
"Excellent beds" "Quiet room"
84% said the beds were comfortable.
For only 57%, the noise level was all right.
Food
"Gluten free bread" "Free waffles"
59% did not enjoy the desserts.
100% enjoyed the side dishes.
Vibe
"Up to date technology" "Musty smell in the hallway"
Only 50% thought, the hotel was modern.
86% enjoyed the friendly atmosphere.
Breakfast
"No egg options" "Continental breakfast horrible"
93% were happy with the price of the breakfast.
WiFi
"No Wi-Fi" "No cell phone signal"
92% said the wifi quality was bad.

Good to know...

Great view
Hotel buildings could use some improvement
Comfortable beds
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
52
Handicap Accessible
Wheelchair Accessible