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Black Swan Inn, an Ascend Collection Hotel

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8.3
Excellent
669 reviews
+1 413-243-2700

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Fitness Center
Located in Lee, Black Swan Inn, an Ascend Collection Hotel is on a lake, within a 5-minute drive of Animagic Museum of Animation and Lee Library. Featured amenities include a 24-hour business center and coffee/tea in a common area. Free self parking is available onsite.
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435 Laurel St
Lee, MA 01238
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Fantastic lake side" "Wonderful scenery"
100% liked the proximity to sightseeing.
100% liked the proximity to shopping.
Service
"Excellent staff" "Friendly inn keeper"
93% found the staff to be very friendly.
92% thought the service was very professional.
Room
"Wonderful balconies" "Gorgeous view of the lake"
98% thought the view was good.
Only 67% said rooms were clean enough.
Comfort
"Excellent beds" "Quiet room"
88% said the beds were comfortable.
For only 65%, the noise level was all right.
Food
"Homemade waffles" "Gluten free bread"
Desserts were ok, said 60%.
83% loved the menu selection.
Breakfast
"Not much variety at breakfast" "No egg options"
94% were happy with the price of the breakfast.
WiFi
"No Wi-Fi" "No cell phone signal"
92% said the wifi quality was bad.

Good to know...

Great view
Comfortable beds
Bathroom could be optimized
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
52
Handicap Accessible
Wheelchair Accessible