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Mercure London Heathrow

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7.3
Good
5,907 reviews
+44 20 8573 6162

Top Amenities

Free Wifi
Fitness Center
Airport Shuttle
Restaurant
The newly refurbished Mercure London Heathrow with À la carte restaurant, snack bar, Costa coffee, Dry Gym, extensive meeting facilities and the Hoppa shuttle service (chargeable) to Heathrow which runs every 40 minutes from 4AM to 11PM. Located just under 2 miles from London Heathrow, the modern rooms all offer air-conditioning, flat-screen television, hairdryer, ironing facilities, complimentary tea tray, mini fridge and laptop bedroom safes as standard. Privilege bedrooms and Suites also available.
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Shepiston Lane
LONDON, UB3 1LP
Rooms & Rates
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User Highlights
7.3
Good
Service
"One of the best hosts" "Staff exceeded our expectations"
88% found the staff to be very friendly.
76% said the reception staff was great.
WiFi
"Free Wi-Fi included" "Free WiFi"
52% thought the wifi quality was ok.
89% thought it was a great value.
Location
"No car parking space in hotel grounds" "Great spot for airport"
Not enough parking facilities, according to 63%.
Good access to the airport, said 89%.
Value for money
"Rates and staff are excellent" "Was charged for 4 days accommodation"
The price was too high for 63%.
70% said the breakfast was too expensive.
Breakfast
"Evening meal and breakfast were delicious" "There were no baked beans at breakfast"
70% said the breakfast was too expensive.
Cleanliness
"Collapsed,blood on carpet" "Refrigerator was dirty and looked old"
51% said rooms were dirty.
89% said the bathroom was dirty.
Room
"AC is horrible" "Collapsed,blood on carpet"
84% complained about the bathroom.
93% thought they were poorly maintained.
Comfort
"Bath room is very tiny" "Mattress and it was very dusty"
71% said rooms were small.
Beds were acceptable for 67%.

Good to know...

Rooms need regular maintenance
Great reception
Bathroom could be optimized
Professional service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
184
Fees
Required
  • Deposit: GBP 50 per night
Add-ons
  • Early Check-in Fee: GBP 10.00 (subject to availability)
  • Parking Fee: GBP 10.00 per day
  • Rollaway Bed Fee: GBP 15.0 per night
  • Breakfast Fee: GBP 10.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible