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Pacific Palms Resort

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8.5
Excellent
2,309 reviews
+1 626-810-4455

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in La Puente, Pacific Palms Resort is in the business district, within a 10-minute drive of La Puente City Hall and Puente Hills Mall. This 4-star resort is 9.5 mi (15.3 km) from Azusa Pacific University and 15.2 mi (24.4 km) from Brea Mall. Make yourself at home in one of the 292 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a health club and an outdoor pool. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6 AM to 11 AM and on weekends from 7 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in La Puente? This resort has facilities measuring 45000 square feet (4181 square meters), including conference space. Free self parking is available onsite.
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One Industry Hills Parkway
Industry, CA 91744
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User Highlights
8.5
Excellent
Location
"Unbeatable scenery" "Plenty of self parking"
Great parking, according to 93%.
Reasonably accessible by car, said 61%.
Amenities
"Excellent venue" "Amazing golf courses"
81% thought the building was wonderful.
96% found the grounds to be nice.
Service
"Excellent staff" "Great front desk service"
84% found the staff to be very friendly.
67% said the reception staff was ok.
Breakfast
"Decent brunch buffet" "Good brunch"
80% said the breakfast was too expensive.
Room
"There was no air circulation" "No toilet paper"
99% thought the view was good.
52% said rooms were dirty.
Cleanliness
"Clean conference Hall" "Sheets stained"
52% said rooms were dirty.
92% thought it was clean.
Comfort
"There was no air circulation" "Sheets didn't fit"
56% didn't like the uncomfortable beds.
64% thought it was too noisy.
WiFi
"No signal" "Terrible cell phone coverage"
85% said the wifi quality was bad.

Good to know...

Pleasant hotel grounds
Great view
Bathroom could be optimized
Beds need improvement
Expert Reviews
Gayot
In the midst of Southern California's sprawling urban environment, on a low rise of hills, this oasis-like conference center and resort resides between Pomona and downtown Los Angeles....
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
292
Fees
Required
  • Deposit: USD 50 per night
Add-ons
  • Microwave Fee: USD 35 per night
  • Refrigerator Fee: USD 35 per night
  • Breakfast Fee: between USD 10 and USD 18 per person (approximately)
  • Parking Fee: USD 14 per night
  • Pet Fee: USD 40 per pet, per night
  • Rollaway Bed Fee: USD 35.0 per day
Handicap Accessible
Wheelchair Accessible