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SureStay Plus Hotel by Best Western Lubbock Medical Center

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7.7
Good
407 reviews
+1 806-792-5181

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pets Allowed
With a stay at SureStay Plus Hotel by Best Western Lubbock Medical Center, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and Museum of Texas Tech University. Featured amenities include complimentary wired Internet access, a business center, and a 24-hour front desk. Planning an event in Lubbock? This hotel has facilities measuring 1640 square feet (152 square meters), including conference space. A roundtrip airport shuttle is complimentary during limited hours.
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3901 19th Street
Lubbock, TX 79410
Rooms & Rates
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User Highlights
7.7
Good
Location
"You can walk to campus" "CVS next door"
Easily accessible by car, said 80%.
Bar
Breakfast
"Watery waffle batter" "Good hot breakfast"
Service
"Information correct" "Friendly staff"
72% found the staff to be very friendly.
52% indicated the reception staff was not good.
Room
"Large flat screen tv" "Clean towels"
64% said rooms were dirty.
53% didn't like the uncomfortable beds.
Pool
"Good pool" "Pool wasn't open"
Dirty pool, said 100%.
WiFi
"WiFi not working"
75% said the wifi quality was bad.
Food
"Hard biscuits" "Limited fruit choices"
86% did not enjoy the desserts.
Cleanliness
"Bedding not changed" "Hallways dirty"
64% said rooms were dirty.
85% said the bathroom was dirty.
Amenities
"Hallways dirty" "Laundry room only 1"
76% thought the building wasn't nice.
For 58%, the lobby entrance was sub-standard.

Good to know...

Bathroom needs cleaning
Beds need improvement
Rooms could be cleaner
Spacious rooms
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-Out
Until 11:00am
# of Rooms
112
Fees
Add-ons
  • Internet Fee: USD 0 per 24-hour period (rates may vary)
  • Pet Fee: USD 15 per accommodation, per day
  • Pet Deposit: USD 100 per stay
Handicap Accessible
Wheelchair Accessible