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Embassy Suites by Hilton Lubbock

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8.3
Excellent
825 reviews
+1 806-771-7000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
When you stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and University Medical Center. This hotel is 0.5 mi (0.8 km) from South Plains Mall and 0.7 mi (1.2 km) from Lubbock Premiere Cinema. Make yourself at home in one of the 156 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.Amenities Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. This Tuscan-style hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has facilities measuring 1896 square feet (176 square meters), including conference space. Free self parking is available onsite.
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5215 South Loop 289
Lubbock, TX 79424
Rooms & Rates
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User Highlights
8.3
Excellent
Breakfast
"Awesome breakfest" "Great complimentary breakfast"
100% were happy with the price of the breakfast.
Bar and Beverages
"Free champagne" "Happy hour was great"
90% thought beverage prices were a great value.
Delicious alcoholic drinks, according to 73%.
Wellness Area
"Nicely equipped fitness center"
top-notch fitness area, thought 85%.
Service
"Excellent customer service" "Staff was amazing"
94% found the staff to be very friendly.
70% thought the service was very professional.
Location
"Cool bridge" "Nice mall"
Reasonably accessible by car, said 67%.
Amenities
"Nice looking facility" "Handicap accessible shower"
70% thought the building was wonderful.
83% enjoyed the lobby entrance.
Room
"Roomy living room" "A/C didn't work"
80% complained about the bathroom.
Only 50% said rooms were clean enough.
Vibe
"Makes you feel very welcome" "Enjoyable stay."
80% criticized the unstylish hotel.
86% enjoyed the friendly atmosphere.
Cleanliness
"Clean place." "They clean sheets"
Only 50% said rooms were clean enough.
93% thought it was clean.
WiFi
"Wifi worked great"
71% said the wifi quality was bad.
Pool
"Pool was not working"
Dirty pool, said 62%.

Good to know...

Shower can be a problem
Hotel could use some updating
Nice building
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
156
Handicap Accessible
Wheelchair Accessible