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Crowne Plaza Madison

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7.0
Good
808 reviews
+1 608-244-4703

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in Madison, Crowne Plaza Hotel Madison is in the business district, a 4-minute drive from East Towne Mall and 6 minutes from Madison Area Technical College. This hotel is 3.4 mi (5.5 km) from American Center and 3.4 mi (5.5 km) from Olbrich Botanical Gardens. Make yourself at home in one of the 226 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.Amenities Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 mi. Enjoy a meal at Prairie Cafe or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 11 meeting rooms available for events. A roundtrip airport shuttle is complimentary (available 24 hours).
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Norman Acres
4402 E. Washington Ave.
Madison, WI 53704
Rooms & Rates
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User Highlights
7.0
Good
Location
"Right across from East Town Mall" "Convenient access to the highway"
98% liked the proximity to shopping.
100% enjoyed the restaurants & bars nearby.
Bar and Beverages
"Beers on tap" "Friendly bartender"
Lovely bar service, according to 93%.
Service
"Excellent staff" "Great bartender"
88% found the staff to be very friendly.
72% said the reception staff was great.
Amenities
"Clean lobby" "Out of order gaming room"
58% thought the building was acceptable.
77% enjoyed the lobby entrance.
Comfort
"Sheets clean" "No fan in bathroom"
70% said the beds were comfortable.
Air conditioning was criticized by 93%.
Breakfast
"No continental breakfast" "No complimentary breakfast"
Breakfast prices were ok, according to 63%.
Vibe
"A little old feeling" "They need new mattresses"
91% criticized the unstylish hotel.
77% enjoyed the lobby entrance.
Room
"Faulty heat control" "Carpet is old"
94% thought they were poorly maintained.
58% said rooms were dirty.
Wellness Area
"Gym is small" "Fitness center not working"
70% didn't like the fitness area.
Cleanliness
"Dirty towel" "Dirty floor"
58% said rooms were dirty.
55% thought the cleanliness of the hotel was average.
WiFi
"No USB"
75% said the wifi quality was bad.

Good to know...

Rooms need regular maintenance
Pleasant entrance area
Hotel could use some updating
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Casino
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
226
Fees
Add-ons
  • Pet Deposit: USD 25.00 per night
  • Refrigerator Fee: USD 20.00 per night
  • Breakfast Fee: USD 12.95 per person (approximately)
  • Pet Fee: USD 25.00 per pet, per night
  • Late Check-out Fee: USD 50.00 (subject to availability)
  • Rollaway Bed Fee: USD 10.00 per night
Handicap Accessible
Wheelchair Accessible