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Gran Melia Fénix - The Leading Hotels of the World

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9.0
Excellent
1,927 reviews
+34 914 31 67 00

Top Amenities

Free Wifi
Fitness Center
Kitchenette
Child Care
With a stay at Gran Melia Fénix - The Leading Hotels of the World in Madrid (Salamanca), you'll be steps from Paseo de la Castellana and 11 minutes by foot from Paseo del Prado. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has facilities measuring 1292 square feet (120 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
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Serrano
Hermosilla 2
Madrid, 28001
Rooms & Rates
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User Highlights
9.0
Excellent
Location
"Close to museums" "Perfect location"
100% liked the proximity to shopping.
95% liked the proximity to sightseeing.
Service
"Impeccable staff" "Fantastic housekeeping service"
98% found the staff to be very friendly.
85% thought the service was very professional.
Breakfast
"Best Eggs Benedict" "Outstanding breakfast menu"
87% said the breakfast was too expensive.
Bar
"Famous Martini Bar" "Great cocktails"
Delicious alcoholic drinks, according to 92%.
Lovely bar service, according to 75%.
Food
"Plenty of fruit" "Supper kind"
80% loved the menu selection.
Yummy desserts, said 75%.
WiFi
"Wifi worked well"
Room
"Clean DVD selection" "Lacks closets"
75% said rooms were small.
80% complained about the bathroom.
Comfort
"Very little toilet" "Rooms are small"
75% said rooms were small.
87% criticized the small bathroom.
Pool

Good to know...

Professional service
Friendly service
Rooms could be larger
Nice building
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
Kitchenette
No Smoking
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
203
Fees
Add-ons
  • Parking Fee: EUR 35.00 per day
  • Airport Shuttle Fee: EUR 105 per vehicle (one way)
  • Breakfast Fee: EUR 30 per person (approximately)
Handicap Accessible
Wheelchair Accessible