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Mercure Welcome Melbourne

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7.9
Good
15,818 reviews
+61 3 9639 0555

Top Amenities

Free Wifi
Child Care
Airport Shuttle
Restaurant
Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.
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265 Little Bourke Street
Melbourne, VIC 3000
Rooms & Rates
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User Highlights
7.9
Good
Location
"Location exceeded my expectations" "The hotel was superbly located"
99% liked the proximity to shopping.
99% liked the proximity to sightseeing.
Bar and Beverages
"Bar staff were fantastic helpful" "Cleaning and bartenders was always fantastic"
Delicious alcoholic drinks, according to 90%.
Lovely bar service, according to 97%.
Service
"Staff were beautifully friendly and helpful" "Manager was absolutely superb"
95% found the staff to be very friendly.
78% said the reception staff was great.
Breakfast
"Buffet breakfast was amazing" "Breakfast was scrumptious"
70% were happy with the price of the breakfast.
WiFi
"Complimentary wi-fi" "Internet and gym was outstanding"
60% said the wifi quality was bad.
82% thought it was a great value.
Room
"Desk was the saving grace" "Bed linen and towels were spotless"
78% said rooms were clean.
81% said rooms were small.
Comfort
"Toilet seat was broken and too small" "Conditioning unit was old/dirty and noisy"
81% said rooms were small.
Beds were acceptable for 50%.
Amenities
"12th floor and it is horrible" "One of the lifts which looked horrible"
74% thought the building wasn't nice.
89% complained about the elevator.

Good to know...

Friendly service
Rooms could be larger
Great reception
Could be quieter
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Free Wifi
Handicap
No Smoking
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
330
Fees
Add-ons
  • Parking Fee: AUD 20 per night
  • Rollaway Bed Fee: AUD 40.0 per night
  • Breakfast Fee: between AUD 10 and AUD 25 for adults, AUD 10 and AUD 25 for children (approximately)
Handicap Accessible
Wheelchair Accessible