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Portola Hotel and Spa

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8.8
Excellent
4,147 reviews
+1 831-649-4511

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
18 Years and under stay free when sharing a room with a parents using the existing bedding
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Seaside-Monterey
2 Portola Plaza
Monterey, CA 93940
Rooms & Rates
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User Highlights
8.8
Excellent
Location
"Delicious restaurants" "Perfect for self parking"
96% liked the proximity to sightseeing.
Parking was ok, according to 50%.
Vibe
"New phone" "Lobby is gorgeous"
90% enjoyed the lobby entrance.
Only 53% thought, the hotel was modern.
Food
"Homemade chocolate chip cookies" "Excellent seafood restaurants"
Yummy desserts, said 98%.
For 52%, the dining experience was not enjoyable.
WiFi
"Free wireless internet" "Free Wi-Fi connections"
70% thought it was a great value.
63% thought the wifi quality was ok.
Service
"Exceptional front desk" "Attentive staff"
87% found the staff to be very friendly.
75% said the reception staff was great.
Amenities
"Lobby is gorgeous" "Excellent decor"
80% thought the building was wonderful.
90% enjoyed the lobby entrance.
Breakfast
"Delicious brunch" "Amazing buffet breakfast"
68% said the breakfast was too expensive.
Room
"New phone" "Immaculate room"
81% said the beds were comfortable.
79% said rooms were clean.
Comfort
"Worn out mattresses" "Loud dripping noise"
81% said the beds were comfortable.
74% thought it was too noisy.
Value
"Charged twice for my stay" "Double billed"
68% said the breakfast was too expensive.
70% were happy with the price.

Good to know...

Pleasant entrance area
Wonderful sightseeing
Average parking
Great reception
Expert Reviews
Oyster
The upper-middle-range Portola is a sprawling waterfront property right in the heart of Downtown Monterey.
Afar Magazine
What makes this hotel so green? Well, there are trees in the lobby, LED lights around the hotel and organic soap in every room.
Frommer's
So you’re in the heart of the action when you stay here, but happily the Portola has far more character—and conscious—than a hotel this well-positioned needs to have.
Hotel Information
Features
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
379
Fees
Required
  • Tourism Fee: USD 2.00 per accommodation, per night
Add-ons
  • Pet Fee: USD 50 per accommodation, per night (maximum USD 100 per stay)
  • Internet Fee: USD 9.95 per 24-hour period (rates may vary)
  • Parking Fee: USD 21.00 per day (in/out privileges)
  • Breakfast Fee: USD 20 for adults and USD 5.95 for children (approximately)
Handicap Accessible
Wheelchair Accessible