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Grand Hyatt New York

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7.8
Good
10,518 reviews
+1 212-883-1234

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Restaurant
This sleek Manhattan luxury hotel has thought of everything, including a 24-hour market for on-the-go dining en route to adjacent Grand Central Terminal trains or nearby Times Square, Fifth Avenue shopping and the Broadway theater district.
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Midtown East
109 East 42nd St
NEW YORK, NY 10017
Rooms & Rates
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User Highlights
7.8
Good
Location
"Position of hotel excellent" "Location is superb"
96% liked the proximity to sightseeing.
86% liked the proximity to shopping.
WiFi
"PC available" "Free Wi-Fi"
50% thought the wifi quality was ok.
97% thought it was a great value.
Service
"Cleaning staff excellent" "Office staff excellent"
71% found the staff to be very friendly.
50% said the reception staff was ok.
Amenities
"Gorgeous lobby" "Modern interior design"
62% thought the building was acceptable.
71% enjoyed the lobby entrance.
Breakfast
"Perfect for brunch" "Did not offer continental breakfast"
60% said the breakfast was too expensive.
Room
"Dirty bed sheets" "Dirty towels left"
81% complained about the bathroom.
51% said rooms were small.
Comfort
"Huge plasma screen" "Air conditioner did not work properly"
51% said rooms were small.
Beds were acceptable for 60%.
Cleanliness
"Smelly fridge" "Dirty bed sheets"
55% said rooms were dirty.
83% said the bathroom was dirty.
Value for money
"Had to pay for hot water" "Had to pay for luggage storage"
60% said the breakfast was too expensive.
The price was too high for 70%.

Good to know...

Bathroom could be optimized
Rooms need regular maintenance
Rooms could be larger
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
1298
Fees
Required
  • Deposit: USD 100.00 per night
  • Destination Fee: USD 34.43 per accommodation, per night
Add-ons
  • Parking Fee: USD 75 per night
  • Rollaway Bed Fee: USD 40.0 per night
  • Breakfast Fee: between USD 21.00 and USD 30.00 per person (approximately)
Handicap Accessible
Wheelchair Accessible