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Park Lane Hotel

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7.6
Good
8,321 reviews
+1 212-371-4000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Child Care
Enjoy views of Central Park at the restaurant of this classic European-style Manhattan hotel perched on Central Park South, just blocks from Columbus Circle and the Broadway theater district.
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Midtown West
36 Central Park South New York NY 10019 USA
New York, NY 10019
Rooms & Rates
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User Highlights
7.6
Good
Location
"Impeccable location" "Fantastic location of the hotel"
96% liked the proximity to sightseeing.
City centre within easy reach, said 100%.
WiFi
"Free Wi-Fi" "Fast internet"
53% thought the wifi quality was ok.
74% thought it was a great value.
Service
"Exemplary customer service" "Brilliant cleaning service"
76% found the staff to be very friendly.
57% said the reception staff was ok.
Food
"Fantastic cheesecake" "Beautiful steak dinner"
79% were happy with the price.
Only 68% were satisfied with the menu.
Room
"Free international phone calls" "Excellent air conditioner"
93% thought the view was good.
80% complained about the bathroom.
Breakfast
"Almond croissants excellent" "No continental breakfast"
71% said the breakfast was too expensive.
Wellness Area
"Very old gym in the basement" "No spa"
54% didn't like the fitness area.
Amenities
"Old dated decoration" "Lift broke down"
66% thought the building wasn't nice.
For 64%, the lobby entrance was sub-standard.
Cleanliness
"Carpet was dirty" "Hall carpets filthy"
67% said rooms were dirty.
70% thought it was rather dirty.
Vibe
"Outdated facilities" "Faucet is old"
93% criticized the unstylish hotel.
Only 53% thought, the hotel was stylish.

Good to know...

Hotel could use some updating
Furniture needs more attention
Rooms need regular maintenance
Great view
Expert Reviews
oyster.com
The Helmsley Park Lane is an aging luxury hotel living off of its past prestige and Central Park location.
Lonely Planet
Overlooking Central Park, the Park Lane has big rooms by NYC standards (minimum 312 sq ft) with comfy beds but somewhat dated furnishings.
Gayot
For those accustomed to the boutique hotel scene, this big-city, big-money hotel may seem a little impersonal --- there are 640 rooms in the 46-story building, after all.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
628
Fees
Required
  • Deposit: USD 75 per night
  • Resort Fee: USD 37.87 per accommodation, per night
Add-ons
  • Parking Fee: USD 65.00 per day
  • Pet Fee: USD 250 per pet, per stay
  • Breakfast Fee: USD 40 for adults and USD 40 for children (approximately)
Handicap Accessible
Wheelchair Accessible