HotelsNiagara Falls HotelsCrowne Plaza Niagara Falls Fallsview
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Crowne Plaza Niagara Falls Fallsview

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3.4
1,753 reviews
+1 905-374-4447

Top Amenities

Free Wifi
Pool
Fitness Center
Restaurant

The Best Price and Service Hotel Combo in Niagara Falls

Affordable Hotel Inside Falls Avenue Complex

Known as the "Grand Dame of Niagara Falls," the Crowne Plaza Niagara Falls Fallsview is a convenient hotel for families, that has a short skyline walk to an indoor water park. If you're taking family with you to visit Niagara Falls, the natural beauty of the Fallsview district means anyone looking to hike, bike, or golf will find this place fitting for a vacation or business retreat, especially for budget-conscious visitors. This hotel is on the west side of the river, putting you close to the falls and related nature parks, but even closer to indoor attractions.

Celebrated and Memorable Niagara Property

When staying at the Crowne Plaza Niagara Falls Fallsview, there are some features of this property that guests should not miss out on. For instance, don't forget to spend a sunset on the balcony, to see the amazing view of the falls at the Rainbow Room by Massimo Capra. The restaurant is on the top floor, and has picture windows with grand views of the Niagara Falls. The Rainbow Room serves all meals of the day and features local wines.

To cool down or heat up, the hotel has an indoor pool, sauna, spa tub, and access to the Fallsview Indoor Waterpark for a small surcharge. Inside the hotel is the Christienne Fallsview Spa, where guests can pamper themselves with aromatherapy, hydrotherapy, and more. For anything else you might need, just ask the multilingual staff.

Fine Furnishings and Amenities

This hotel offers a variety of amenities, including wedding services, ATMs, and a business center, but the rooms make this hotel stand out. Each room has marble bathroom floors and Victorian furniture, and comes with a refrigerator upon request. Use wired or wireless Internet for a modest surcharge, or watch premium channels on the flat-panel TV.

The Bottom Line

Guests have high ratings for the Crowne Plaza Niagara Falls Fallsview hotel, not just for the beautiful, refined dining experiences, or the massive water park and spa. What's most appealing are the two-star prices this hotel leans toward. For a hotel that provides all the features of a four-star property, it is an affordable option for your trip.

Cheaper hotel options will likely be major-name choices only, and options of equal price hotels, like the Skyline Inn have their appeals and drawbacks. In short, this is the best major-brand hotel in the Fallsview district.

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5685 Falls Avenue
Niagara Falls, ON L2E6W7
Rooms & Rates
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User Highlights
Overall Guest Score
3.4
Location
"Location was outstanding" "Lovely parking garage"
Not enough parking facilities, according to 72%.
For 83%, parking prices were too high.
Service
"Excellent front desk" "Hotel staff were professional"
85% found the staff to be very friendly.
62% said the reception staff was ok.
Breakfast
"Did like the hot breakfast and the cleanliness of the hotel" "Breakfast was excellent"
72% were happy with the price of the breakfast.
Wellness
"No gym" "Hot tub closed"
57% didn't like the fitness area.
Amenities
"Conference facilities are small" "Old office"
55% thought the building wasn't nice.
83% complained about the elevator.
Cleanliness
"Bed skirts stained" "Dirty dishes, towels"
53% said rooms were dirty.
56% thought it was rather dirty.
Value
"Was charged resort fee" "Charged us for our stay"
72% were happy with the price of the breakfast.
57% thought it was adequately priced.
WiFi
"Wi-Fi broke" "No free wifi"
79% said the wifi quality was bad.
57% thought it was adequately priced.
Pool
"Noisy indoor pool" "No outdoor pool"
Dirty pool, said 79%.
Room
"Broken ac unit" "Bed skirts stained"
91% said rooms were small.
76% thought the view was good.
Vibe
"Dated layout" "Old carpet"
87% criticized the unstylish hotel.
83% enjoyed the friendly atmosphere.
Comfort
"Air conditioner did not work properly" "Tiny bar fridge"
91% said rooms were small.
Beds were acceptable for 51%.

Good to know...

Rooms could be larger
Hotel could use some updating
Bathroom could be optimized
Parking is rare
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Casino
Child Activities
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
234
Fees
Required
  • Resort Fee: CAD 15.95 per accommodation, per night
Add-ons
  • Parking Fee: CAD 29.00 per night (in/out privileges)
  • Rollaway Bed Fee: CAD 20.00 per stay
  • Breakfast Fee: CAD 20 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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