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Crowne Plaza Niagara Falls Fallsview

2,908 reviews
+1 905-374-4447

Top Amenities

Free Wifi
Fitness Center

The Best Price and Service Hotel Combo in Niagara Falls

Affordable Hotel Inside Falls Avenue Complex

Known as the "Grand Dame of Niagara Falls," the Crowne Plaza Niagara Falls Fallsview is a convenient hotel for families, that has a short skyline walk to an indoor water park. If you're taking family with you to visit Niagara Falls, the natural beauty of the Fallsview district means anyone looking to hike, bike, or golf will find this place fitting for a vacation or business retreat, especially for budget-conscious visitors. This hotel is on the west side of the river, putting you close to the falls and related nature parks, but even closer to indoor attractions.

Celebrated and Memorable Niagara Property

When staying at the Crowne Plaza Niagara Falls Fallsview, there are some features of this property that guests should not miss out on. For instance, don't forget to spend a sunset on the balcony, to see the amazing view of the falls at the Rainbow Room by Massimo Capra. The restaurant is on the top floor, and has picture windows with grand views of the Niagara Falls. The Rainbow Room serves all meals of the day and features local wines.

To cool down or heat up, the hotel has an indoor pool, sauna, spa tub, and access to the Fallsview Indoor Waterpark for a small surcharge. Inside the hotel is the Christienne Fallsview Spa, where guests can pamper themselves with aromatherapy, hydrotherapy, and more. For anything else you might need, just ask the multilingual staff.

Fine Furnishings and Amenities

This hotel offers a variety of amenities, including wedding services, ATMs, and a business center, but the rooms make this hotel stand out. Each room has marble bathroom floors and Victorian furniture, and comes with a refrigerator upon request. Use wired or wireless Internet for a modest surcharge, or watch premium channels on the flat-panel TV.

The Bottom Line

Guests have high ratings for the Crowne Plaza Niagara Falls Fallsview hotel, not just for the beautiful, refined dining experiences, or the massive water park and spa. What's most appealing are the two-star prices this hotel leans toward. For a hotel that provides all the features of a four-star property, it is an affordable option for your trip.

Cheaper hotel options will likely be major-name choices only, and options of equal price hotels, like the Skyline Inn have their appeals and drawbacks. In short, this is the best major-brand hotel in the Fallsview district.

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5685 Falls Avenue
Niagara Falls, ON L2E6W7
Rooms & Rates
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User Highlights
"Superb location" "Location was fantastic"
Not enough parking facilities, according to 72%.
For 80%, parking prices were too high.
"Staff were very friendly and accommodating" "Staff was amazing"
82% found the staff to be very friendly.
53% said the reception staff was ok.
"Included the breakfast buffet" "No continental breakfast"
Breakfast prices were ok, according to 50%.
"Free wi-fi" "Free WiFi"
89% said the wifi quality was bad.
58% thought it was adequately priced.
"Building was old" "Property is old"
55% thought the building wasn't nice.
For 67%, the lobby entrance was sub-standard.
"Outdated washrooms" "Worn out carpets in the hallways"
92% criticized the unstylish hotel.
79% enjoyed the friendly atmosphere.
"Carpet is old" "Fan in bathroom broken"
90% said rooms were small.
89% complained about the bathroom.
Value for money
"Terrible value for the money" "Paying for breakfast"
Breakfast prices were ok, according to 50%.
58% thought it was adequately priced.
Wellness Area
"No hot tub" "Dirty gym"
For only 55%, the fitness area was satisfactory.
50% thought the sauna was ok.
"Dingy hallways" "Bed skirts stained"
63% said rooms were dirty.
57% thought it was rather dirty.
"Pool area is old" "Pool area dirty"
Dirty pool, said 95%.
"Loud air conditioner" "Tiny bar fridge"
90% said rooms were small.
Beds were acceptable for 64%.

Good to know...

Rooms could be larger
Hotel could use some updating
Bathroom could be optimized
Parking is rare
Expert Reviews
The classiest of Niagara Falls chain hotels since a $25 million renovation in 2006, this six-story hotel is across the street from the Seneca Niagara Casino. Rooms have two queen beds or...
Rough Guide
Just metres from the foot of Clifton Hill, this is one of Niagara’s older and most attractive hotels... whose upper storeys (and more expensive rooms) have splendid views over the American Falls.
Hotel Information
Bar or Lounge
Business Center
Fitness Center
Free Wifi
No Smoking
Spa or Sauna
From 4:00pm*must be 18 or older to check-in
Until 11:00am
# of Rooms
  • Deposit: CAD 75-150 per night
  • Resort Fee: CAD 15.95 per accommodation, per night
  • Internet Fee: CAD 15.95 per day (rates may vary)
  • Parking Fee: CAD 35 per night (in/out privileges)
  • Rollaway Bed Fee: CAD 20.0 per night
  • Breakfast Fee: CAD 24.95 for adults and CAD 12.50 for children (approximately)
Handicap Accessible
Wheelchair Accessible