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Crowne Plaza Niagara Falls-Fallsview

3,466 reviews
+1 905-374-4447

Top Amenities

Free Wifi
Fitness Center

The Best Price and Service Hotel Combo in Niagara Falls

Affordable Hotel Inside Falls Avenue Complex

Known as the "Grand Dame of Niagara Falls," the Crowne Plaza Niagara Falls Fallsview is a convenient hotel for families, that has a short skyline walk to an indoor water park. If you're taking family with you to visit Niagara Falls, the natural beauty of the Fallsview district means anyone looking to hike, bike, or golf will find this place fitting for a vacation or business retreat, especially for budget-conscious visitors. This hotel is on the west side of the river, putting you close to the falls and related nature parks, but even closer to indoor attractions.

Celebrated and Memorable Niagara Property

When staying at the Crowne Plaza Niagara Falls Fallsview, there are some features of this property that guests should not miss out on. For instance, don't forget to spend a sunset on the balcony, to see the amazing view of the falls at the Rainbow Room by Massimo Capra. The restaurant is on the top floor, and has picture windows with grand views of the Niagara Falls. The Rainbow Room serves all meals of the day and features local wines.

To cool down or heat up, the hotel has an indoor pool, sauna, spa tub, and access to the Fallsview Indoor Waterpark for a small surcharge. Inside the hotel is the Christienne Fallsview Spa, where guests can pamper themselves with aromatherapy, hydrotherapy, and more. For anything else you might need, just ask the multilingual staff.

Fine Furnishings and Amenities

This hotel offers a variety of amenities, including wedding services, ATMs, and a business center, but the rooms make this hotel stand out. Each room has marble bathroom floors and Victorian furniture, and comes with a refrigerator upon request. Use wired or wireless Internet for a modest surcharge, or watch premium channels on the flat-panel TV.

The Bottom Line

Guests have high ratings for the Crowne Plaza Niagara Falls Fallsview hotel, not just for the beautiful, refined dining experiences, or the massive water park and spa. What's most appealing are the two-star prices this hotel leans toward. For a hotel that provides all the features of a four-star property, it is an affordable option for your trip.

Cheaper hotel options will likely be major-name choices only, and options of equal price hotels, like the Skyline Inn have their appeals and drawbacks. In short, this is the best major-brand hotel in the Fallsview district.

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5685 Falls Avenue
Niagara Falls, ON L2E6W7
Rooms & Rates
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User Highlights
"Superb Location" "Location was fabulous"
Not enough parking facilities, according to 68%.
For 77%, parking prices were too high.
"Staff exceeded expectations" "Desk staff accommodating"
86% found the staff to be very friendly.
62% said the reception staff was ok.
"Dinner excellent" "Supper friendly"
84% loved the menu selection.
The price was ok for 52%.
"There was no complimentary breakfast" "Wonderful buffet breakfast"
54% said the breakfast was too expensive.
"Signal bad" "Little or no wifi services"
85% said the wifi quality was bad.
67% thought it was adequately priced.
"Facilities outdated" "Outdated decor"
56% thought the building wasn't nice.
51% considered the lobby entrance to be so-so.
"Old school boiler" "Rugs looked old"
93% criticized the unstylish hotel.
82% enjoyed the friendly atmosphere.
"Fan in bathroom broken" "Carpet in room dirty"
91% said rooms were small.
89% complained about the bathroom.
Value for money
"Charged me resort fees" "Paying for breakfast"
The price was ok for 52%.
54% said the breakfast was too expensive.
"Dingy hallways" "Stained ceiling tiles"
62% said rooms were dirty.
68% thought it was rather dirty.
Wellness Area
"No gym" "No spa"
67% didn't like the fitness area.
70% were unhappy with the sauna.
"Pool area is old" "No pool"
Dirty pool, said 100%.
"Toilet flushing mechanism is very loud" "Toilet was small"
91% said rooms were small.
Beds were acceptable for 66%.

Good to know...

Rooms could be larger
Hotel could use some updating
Bathroom could be optimized
Rooms could be cleaner
Expert Reviews
The classiest of Niagara Falls chain hotels since a $25 million renovation in 2006, this six-story hotel is across the street from the Seneca Niagara Casino. Rooms have two queen beds or...
Rough Guide
Just metres from the foot of Clifton Hill, this is one of Niagara’s older and most attractive hotels... whose upper storeys (and more expensive rooms) have splendid views over the American Falls.
Hotel Information
Bar or Lounge
Business Center
Fitness Center
Free Wifi
No Smoking
Spa or Sauna
From 4:00pm*must be 18 or older to check-in
Until 11:00am
# of Rooms
  • Deposit: CAD 150 per night
  • Parking Fee: CAD 35 per night (in/out privileges)
  • Rollaway Bed Fee: CAD 20.0 per night
  • Breakfast Fee: CAD 24.95 for adults and CAD 12.50 for children (approximately)
  • Facilities Fee: CAD 34.95 per person, per day and includes use of: Water park
Handicap Accessible
Wheelchair Accessible