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Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

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8.7
Excellent
873 reviews
+1 613-231-6555

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Located in Ottawa (Downtown Ottawa), The Metcalfe Hotel is within a 10-minute walk of National Arts Centre and Confederation Park. This eco-friendly hotel is 0.3 mi (0.5 km) from National War Memorial and 0.3 mi (0.6 km) from Ottawa City Hall. Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Amenities Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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123 Metcalfe Street
Ottawa, ON K1P5L9
Rooms & Rates
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User Highlights
8.7
Excellent
Vibe
"Amazing atmosphere" "Lobby beautiful"
96% said it was a stylish hotel.
88% enjoyed the lobby entrance.
Service
"Excellent staff" "Welcoming staff"
97% found the staff to be very friendly.
94% said the reception staff was great.
Amenities
"Clean facility" "Fancy building"
88% thought the building was wonderful.
88% enjoyed the lobby entrance.
Location
"Close to Parliament" "Fabulous location"
Not enough parking facilities, according to 74%.
100% liked the proximity to sightseeing.
Room
"Gorgeous rooms" "Bed perfect"
86% said the beds were comfortable.
Only 52% said rooms were big enough.
Comfort
"Bath towels too small" "Shower was tiny"
86% said the beds were comfortable.
Only 52% said rooms were big enough.
Food
"Restaurant - food horrible"
Only 55% were satisfied with the menu.
The price was too high for 86%.
Wellness Area
"Jacuzzi didnt work"
For only 50%, the fitness area was satisfactory.
Bar and Beverages
Breakfast
"No complimentary breakfast"
Value for money
"Overpriced parking"
The price was too high for 86%.

Good to know...

Pleasant entrance area
Beautiful architecture
Stylish hotel
Parking is rare
Expert Reviews
Frommer's
The boutique hotel chain's first Canadian property occupies one of Ottawa's busiest street corners and is the only downtown hotel to be retrofitted into a heritage building.
Rough Guide
Self-styled boutique hotel in a central location... Guest rooms are very attractive, all wood floors and shades of cream and brown with splashes of deep blue. The beds are extremely comfortable too.
Lonely Planet
A prime downtown location helps score points for this 106-room, InterContinental-owned hotel with boutique ambitions. Quirks include an atrium lobby, floor-to-ceiling photographic murals...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
106
Fees
Add-ons
  • Parking Fee: CAD 25 per night
  • Pet Fee: CAD 75 per accommodation, per stay
  • Late Check-out Fee: CAD 75.00 (subject to availability)
  • Breakfast Fee: CAD 18 for adults and CAD 12 for children (approximately)
Handicap Accessible
Wheelchair Accessible