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Hotel Indigo OTTAWA DOWNTOWN CITY CENTRE

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8.6
Excellent
885 reviews
+1 613-231-6555

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Located in Ottawa (Downtown Ottawa), The Metcalfe Hotel is within a 10-minute walk of National Arts Centre and Confederation Park. This eco-friendly hotel is 0.3 mi (0.5 km) from National War Memorial and 0.3 mi (0.6 km) from Ottawa City Hall. Make yourself at home in one of the 106 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Amenities Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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123 Metcalfe Street
Ottawa, ON K1P5L9
Rooms & Rates
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User Highlights
8.6
Excellent
WiFi
"WiFi available"
86% said the wifi quality was great.
Service
"Staff was excellent" "Friendly front desk"
96% found the staff to be very friendly.
91% said the reception staff was great.
Vibe
"Fancy building" "Beautiful lobby"
91% enjoyed the lobby entrance.
100% said it was a stylish hotel.
Location
"Close to canal" "Fabulous location"
Not enough parking facilities, according to 76%.
100% liked the proximity to sightseeing.
Amenities
"Lots of construction" "Clean facility"
88% thought the building was wonderful.
91% enjoyed the lobby entrance.
Room
"Excellent toiletries" "Bed was very comfortable"
87% said the beds were comfortable.
Only 54% said rooms were big enough.
Comfort
"Shower was tiny" "Comforter was smelling"
87% said the beds were comfortable.
Only 54% said rooms were big enough.
Food
"No restaurant" "Restaurant - food horrible"
Only 53% were satisfied with the menu.
The price was too high for 87%.
Breakfast
"No complimentary breakfast"
Value for money
"Overpriced parking"
The price was too high for 87%.

Good to know...

Pleasant entrance area
Parking is rare
Stylish hotel
Comfortable beds
Expert Reviews
Frommer's
The boutique hotel chain's first Canadian property occupies one of Ottawa's busiest street corners and is the only downtown hotel to be retrofitted into a heritage building.
Rough Guide
Self-styled boutique hotel in a central location... Guest rooms are very attractive, all wood floors and shades of cream and brown with splashes of deep blue. The beds are extremely comfortable too.
Lonely Planet
A prime downtown location helps score points for this 106-room, InterContinental-owned hotel with boutique ambitions. Quirks include an atrium lobby, floor-to-ceiling photographic murals...
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
106
Fees
Add-ons
  • Parking Fee: CAD 21.00 per night
  • Pet Fee: CAD 75 per accommodation, per stay
  • Late Check-out Fee: CAD 75.00 (subject to availability)
Handicap Accessible
Wheelchair Accessible