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Crowne Plaza Pittsfield-Berkshires

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7.3
Good
554 reviews
+1 413-499-2000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
With a stay at Crowne Plaza Pittsfield-Berkshires, you'll be centrally located in Pittsfield, steps from Berkshire Museum and minutes from Colonial Theater. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
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1 West St
Pittsfield, MA 01201
Rooms & Rates
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User Highlights
7.3
Good
Pool
"Including swimming pool" "Pool area clean"
Clean pool, said 100%.
Service
"Terrific staff" "Wait staff knowledgeable"
88% found the staff to be very friendly.
60% indicated the reception staff was not good.
Breakfast
"Free continental breakfast" "Great Sunday Brunch"
77% were happy with the price of the breakfast.
Cleanliness
"Hallways smelly" "Pool area was clean"
70% said rooms were clean.
59% thought the cleanliness of the hotel was average.
WiFi
"Faulty signal" "Free WiFi"
57% thought the wifi quality was ok.
Location
"Close to bars" "Wonderful location"
Not enough parking facilities, according to 76%.
100% liked the proximity to sightseeing.
Comfort
"Cheap pillow" "Tiny little room"
Beds were acceptable for 64%.
Only 50% said rooms were big enough.
Room
"No water pressure in shower" "Coffee maker didn't work"
70% said rooms were clean.
Beds were acceptable for 64%.
Vibe
"Older building" "Very old Crowne Plaza"
93% criticized the unstylish hotel.
For 58%, the lobby entrance was sub-standard.
Amenities
"Older building" "Dated interiors"
74% thought the building wasn't nice.
For 58%, the lobby entrance was sub-standard.

Good to know...

Parking is rare
Hotel could use some updating
Hotel buildings could use some improvement
Reception should be more attentive
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
179
Fees
Add-ons
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: USD 13 per person (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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