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Berkshire Plaza Hotel

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7.1
Good
747 reviews
+1 413-499-2000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
A stay at Berkshire Plaza Hotel places you in the heart of Pittsfield, steps from Berkshire Museum and 3 minutes by foot from Colonial Theater. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
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1 West St
Pittsfield, MA 01201
Rooms & Rates
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User Highlights
7.1
Good
WiFi
"Free WiFi" "Great wifi"
88% said the wifi quality was great.
Pool
"Including swimming pool" "Pool area clean"
Clean pool, said 100%.
Service
"Excellent staff" "Wait staff knowledgeable"
91% found the staff to be very friendly.
53% said the reception staff was ok.
Location
"Plenty of parking" "Restaurants near by"
Not enough parking facilities, according to 73%.
100% enjoyed the restaurants & bars nearby.
Cleanliness
"Hallways smelly" "Rooms are clean"
75% said rooms were clean.
58% thought it was rather dirty.
Breakfast
"Free continental breakfast" "Overcooked french toast"
52% said the breakfast was too expensive.
Room
"No water pressure" "Key card didn't work"
75% said rooms were clean.
Beds were acceptable for 64%.
Food
"Not much flavor" "No fruits"
Only 67% were satisfied with the menu.
Comfort
"You can hear everything" "Cheap pillow"
Beds were acceptable for 64%.
64% said rooms were small.
Vibe
"Very old Crowne Plaza" "The place felt old"
89% criticized the unstylish hotel.
For 71%, the lobby entrance was sub-standard.
Amenities
"Dated interiors" "Worn out property"
77% thought the building wasn't nice.
93% complained about the elevator.

Good to know...

Elevator in need of updating
Parking is rare
Hotel facilities could use a good clean
Hotel could use some updating
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
179
Fees
Add-ons
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: USD 13 per person (approximately)
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible