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Berkshire Plaza Hotel

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6.9
Good
789 reviews
+1 413-499-2000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
A stay at Berkshire Plaza Hotel places you in the heart of Pittsfield, steps from Berkshire Museum and 3 minutes by foot from Colonial Theater. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
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1 West St
Pittsfield, MA 01201
Rooms & Rates
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User Highlights
6.9
Good
WiFi
"Free WiFi" "Fast wifi"
Pool
"They have a swimming pool" "Great indoor pool area"
Clean pool, said 100%.
Service
"Excellent staff" "Wait staff knowledgeable"
88% found the staff to be very friendly.
59% indicated the reception staff was not good.
Room
"Suite was tiny" "Filthy windows"
Only 68% said rooms were clean enough.
56% thought they were poorly maintained.
Location
"Hotel parking lot leaked" "Good restaurants within walking distance"
Not enough parking facilities, according to 78%.
100% enjoyed the restaurants & bars nearby.
Food
"Not much flavor" "No fruits"
Only 64% were satisfied with the menu.
Cleanliness
"Hallways smelly" "Pool area clean"
Only 68% said rooms were clean enough.
67% thought it was rather dirty.
Breakfast
"No continental breakfast" "No complimentary breakfast"
Breakfast prices were ok, according to 54%.
Comfort
"You can hear everything" "Cheap pillow"
71% said the beds were comfortable.
61% said rooms were small.
Vibe
"Very old crowne plaza" "The place felt old"
82% criticized the unstylish hotel.
For 80%, the lobby entrance was sub-standard.
Amenities
"Dated interiors" "Worn out property"
75% thought the building wasn't nice.
For 80%, the lobby entrance was sub-standard.

Good to know...

Parking is rare
Elevator in need of updating
Entrance area is not particularly attractive
Hotel facilities could use a good clean
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
179
Fees
Add-ons
  • Pet Fee: USD 75 per pet, per stay
  • Breakfast Fee: USD 13 per person (approximately)
Handicap Accessible
Wheelchair Accessible