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Bluebay Grand Esmeralda All Inclusive

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8.1
Excellent
3,913 reviews
+52 984 877 4500

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
When you stay at Bluebay Grand Esmeralda All Inclusive Mx in Playa del Carmen, you'll be on the beach, within a 10-minute drive of Maroma Beach and Tres Rios Ecopark. This 4-star property is 11.3 mi (18.3 km) from Mamitas Beach Club and 11.4 mi (18.4 km) from Playa del Carmen Main Beach. Make yourself at home in one of the 979 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary hot/cold buffet breakfast is included. Business, Other Amenities Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
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km 300 carretera Chetumal
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Delicious dining options" "Plenty of excursions"
80% appreciated the closeness to the beach.
Difficult to access by car, said 68%.
Breakfast
"Special breakfast" "Free breakfast"
Service
"Customer service exceeded my expectations" "Good hosts"
79% found the staff to be very friendly.
85% said the recreation staff was great.
Amenities
"Hammocks they provided" "Beautiful property"
57% thought the building was acceptable.
89% found the grounds to be nice.
WiFi
"Free internet" "Reliable WiFi access"
71% said the wifi quality was bad.
78% thought it was a great value.
Cleanliness
"Clean during our stay" "Seaweed clean"
Only 50% said rooms were clean enough.
73% thought it was clean.
Room
"Multiple phone" "Stunning ocean view"
92% thought they were poorly maintained.
Only 50% said rooms were clean enough.
Comfort
"Air conditioner leaked" "Broken A/C"
80% thought rooms were spacious.
Air conditioning was criticized by 84%.
Beach
"Not much of a beach" "No beach"
84% thought the cleanliness of the beach was not up to par.
Beach sports facilities are great, according to 100%.

Good to know...

Rooms need regular maintenance
Recreation staff is nice
Friendly service
Pleasant hotel grounds
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
979
Fees
Add-ons
  • Internet Fee: MXN 0 per stay (1-device limit, rates may vary)
Handicap Accessible
Wheelchair Accessible