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Eurostars Hacienda Vista Real Hotel

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8.1
Excellent
1,435 reviews
+52 984 803 1585

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Main Beach. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
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Paseo Chichen Itza Retorno 3 Playacar Riviera Maya
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.1
Excellent
Breakfast
"Amazing buffet breakfast" "Breakfast exceeded expectations"
100% were happy with the price of the breakfast.
Service
"Multiple security" "Kind staff"
98% found the staff to be very friendly.
66% said the reception staff was ok.
Vibe
"New towels" "Everything was old"
84% enjoyed the friendly atmosphere.
90% criticized the unstylish hotel.
Location
"Private tours" "Close to the sea"
For 73%, the beach was kind of far.
Distant to city centre, said 74%.
Amenities
"Private property" "Golf course next door"
57% thought the building was acceptable.
91% found the grounds to be nice.
Room
"AC worked well" "No a/c"
89% thought rooms were spacious.
87% thought they were poorly maintained.
WiFi
"Good Wi-Fi" "Spotty wi-fi"
86% said the wifi quality was bad.
Food
"There is no restaurant" "No plates"
Only 61% were satisfied with the menu.
54% thought the dining experience was appropriate.
Wellness
"Hottub is cold"
69% didn't like the fitness area.
80% were unhappy with the sauna.
Pool
"Pool is old" "Pool bar not open"
Dirty pool, said 98%.
Beach
"Hard to get to the beach" "No beach access"
Cleanliness
"Pool dirty" "Bathroom dirty"
63% said rooms were dirty.
Dirty pool, said 98%.
Bar
"There was no bar" "No alcohol"
Bar service was unacceptable, according to 100%.
Alcoholic drinks were awful, according to 75%.

Good to know...

Rooms need regular maintenance
Spacious rooms
Rooms could be cleaner
Very quiet
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
77
Fees
Required
  • Destination Fee: MXN 20 per accommodation, per night
Handicap Accessible
Wheelchair Accessible