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Eurostars Hacienda Vista Real

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8.2
Excellent
1,525 reviews
+52 984 873 4200

Top Amenities

Free Parking
Free Breakfast
Pool
Fitness Center
With a stay at Eurostars Hacienda Vista Real Hotel in Playa del Carmen (Playacar), you'll be convenient to Playacar Golf Club and Playa del Carmen Maritime Terminal. This hotel is close to Playa del Carmen Main Beach and Mamitas Beach Club. All guestrooms feature premium bedding.Amenities This smoke-free hotel was built in 2004. Enjoy a satisfying meal at Iguana Grill serving guests of Eurostars Hacienda Vista Real Hotel. Self parking (subject to charges) is available onsite.
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Paseo Xaman Ha Ret 3, Villas Pakal Playacar
PLAYA DEL CARMEN, 77710
Rooms & Rates
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User Highlights
8.2
Excellent
Breakfast
"Amazing buffet breakfast" "I LOVE the breakfast buffet"
100% were happy with the price of the breakfast.
Service
"Multiple security" "Kind staff"
99% found the staff to be very friendly.
64% said the reception staff was ok.
Vibe
"New towels" "Everything was old"
90% criticized the unstylish hotel.
86% enjoyed the friendly atmosphere.
WiFi
"Good wi-fi" "Spotty wi-fi"
74% said the wifi quality was bad.
100% thought it was a great value.
Location
"Quiet environment" "Close to the sea"
For 71%, the beach was kind of far.
Distant to city centre, said 71%.
Room
"Excellent accommodations" "AC worked well"
88% thought rooms were spacious.
88% thought they were poorly maintained.
Wellness Area
"Amazing spa" "Hottub is cold"
For only 50%, the fitness area was satisfactory.
89% were unhappy with the sauna.
Food
"Restaurant was open" "Included buffet"
Only 67% were satisfied with the menu.
72% loved the dining experience.
Pool
"Pool is old" "Tiny pool"
Dirty pool, said 100%.
Cleanliness
"Bathroom dirty" "Pool dirty"
52% said rooms were dirty.
Dirty pool, said 100%.
Beach
"Hard to get to the beach" "No beach access"
Bar and Beverages
"There was no bar" "No alcohol"
Bar service was unacceptable, according to 78%.
Alcoholic drinks were awful, according to 58%.

Good to know...

Beach is a bit far
Rooms need regular maintenance
Spacious rooms
Very quiet
Expert Reviews
oyster.com
Eurostars Hacienda Vista Real is an upper-middle-range, 77-room property located in the gated beach community of Playacar. Though it’s not on the beach, the hotel is quieter and more...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
77
Fees
Required
  • Destination Fee: MXN 20 per accommodation, per night
Handicap Accessible
Wheelchair Accessible