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La Tortuga Hotel & Spa - Adults Only

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8.5
Excellent
1,150 reviews
+52 984 873 1484

Top Amenities

Free Wifi
Free Breakfast
Pool
Airport Shuttle
With a stay at La Tortuga Hotel & Spa - Adults Only in Playa del Carmen (Gonzalo Guerrero), you'll be steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include a 24-hour front desk, luggage storage, and a library. Self parking (subject to charges) is available onsite.
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Avenida 10 esquina Calle 14
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Lovely landscaping" "Great restaurants"
98% liked the proximity to shopping.
100% appreciated the closeness to the beach.
Service
"Room cleaning excellent" "Wonderful staff"
96% found the staff to be very friendly.
67% said the reception staff was ok.
Pool
"Lovely swimmingpool" "Lovely pool area"
Dirty pool, said 62%.
Breakfast
"Great choices for breakfast" "Good choices for breakfast"
97% were happy with the price of the breakfast.
Room
"Key cards was working" "We could not use aircondition"
68% complained about the bathroom.
Only 53% said rooms were clean enough.
Cleanliness
"Rooms clean" "Clean room"
Only 53% said rooms were clean enough.
76% thought it was clean.
Wellness
"Giant jetted tub" "Private jacuzzi tub"
WiFi
"Internet did not work" "Internet does not work"
83% said the wifi quality was bad.

Good to know...

Friendly service
Great shopping
Bathroom could be optimized
Nice building
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Concierge
Free Breakfast
Free Wifi
Golf
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
51
Fees
Add-ons
  • Parking Fee: USD 10 per day