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The Reef Playacar

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8.2
Excellent
2,390 reviews
+52 984 873 4120

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at The Reef Playacar All Inclusive Beach Resort in Playa del Carmen (Playacar), you'll be a 1-minute drive from Playacar Golf Club and 8 minutes from Playa del Carmen Main Beach. This all-inclusive property is 1.9 mi (3 km) from Mamitas Beach Club and 6.3 mi (10.2 km) from Xplor Theme Park. Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private furnished balconies or patios. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This property also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's many dining establishments, which include 3 restaurants and a coffee shop/café. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.
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AV XAMAN HA RETORNO SAYIL S/N
PLAYA DEL CARMEN,, 77710
Rooms & Rates
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User Highlights
8.2
Excellent
Beach
"Plenty of water activities" "Close to the beach"
Only 63% said the beach was clean enough.
Beach sports facilities are great, according to 90%.
Location
"Close to attractions" "Close to 5th avenue"
97% appreciated the closeness to the beach.
88% liked the proximity to shopping.
Breakfast
"Clean coffee cups" "Great breakfast"
Service
"Staff was excellent" "Welcoming staff"
53% indicated the reception staff was not good.
Only 60% thought the service was professional.
Bar and Beverages
"Fabulous bartender" "Premium liquors"
Alcoholic drinks were awful, according to 54%.
Lovely bar service, according to 83%.
Food
"Romantic dinner" "Horrible yellow cheese"
Only 59% were satisfied with the menu.
66% thought the dining experience was appropriate.
Room
"A/c didn’t work" "Paper thin walls"
Only 63% said rooms were clean enough.
71% complained about the bathroom.
Value for money
"High prices" "Expensive hotel"
85% thought it was overpriced.
The price was ok for 67%.
WiFi
"No free wi-fi" "They charge for WIFI"
85% thought it was overpriced.
87% said the wifi quality was bad.

Good to know...

Relatively high internet cost
Pleasant hotel grounds
Friendly atmosphere
Nice building
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
196
Fees
Add-ons
  • Internet Fee: MXN 15 per day (rates may vary)
Smoking
Some smoking-allowed rooms