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The Reef Playacar Resort & Spa - All Inclusive

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8.3
Excellent
2,656 reviews
+52 984 873 4120

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at The Reef Playacar Resort & Spa - All Inclusive in Playa del Carmen (Playacar), you'll be a 3-minute walk from Playacar Golf Club and within a 5-minute drive of Quinta Avenida. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This property has facilities measuring 5167 square feet (480 square meters), including a meeting room. Free self parking is available onsite.
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Ave. Xaman-Ha Retorno Sayil S/N Fracc. Playacar
Playa del Carmen, 77710
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Wonderfull residential area" "Beautiful landscape"
97% appreciated the closeness to the beach.
84% liked the proximity to shopping.
Beach
"New” hotel Reef" "Highly recommend the Reef"
Only 60% said the beach was clean enough.
Beach sports facilities are great, according to 89%.
Pool
"Large pools" "Nice pool area"
Only 50% thought the pool was clean.
Breakfast
"Clean coffee cups" "Great breakfast"
Service
"Thanks to the lady" "Staff properly"
90% found the staff to be very friendly.
52% indicated the reception staff was not good.
Amenities
"Complimentary bikes" "Decor beautifully"
73% thought the building was wonderful.
84% found the grounds to be nice.
Room
"AC worked very well" "Paper thin walls"
Only 62% said rooms were clean enough.
57% didn't like the uncomfortable beds.
Food
"Romantic dinner" "3 restaurants included"
Only 65% were satisfied with the menu.
70% loved the dining experience.
Bar
"Premium liquor" "Fabulous bartender"
Alcoholic drinks were awful, according to 54%.
Lovely bar service, according to 73%.
Value
"Complimentary bikes" "Reasonable water activities"
80% thought it was overpriced.
95% were happy with the price.
WiFi
"No WI-FI" "WiFi is not free"
80% thought it was overpriced.
87% said the wifi quality was bad.

Good to know...

Pleasant hotel grounds
Nice building
Friendly service
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
196
Fees
Add-ons
  • Internet Fee: MXN 15 per day (rates may vary)
Smoking
Some smoking-allowed rooms