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Crowne Plaza ST. LOUIS - DOWNTOWN

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5.3
Fair
3,252 reviews
+1 314-621-8200

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
With a stay at City Place St. Louis - Downtown Hotel, you'll be centrally located in St. Louis, within a 5-minute drive of Dome at America’s Center and America's Center Convention Complex. This hotel is 0.9 mi (1.5 km) from Busch Stadium and 1 mi (1.6 km) from Gateway Arch. Make yourself at home in one of the 440 air-conditioned guestrooms. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.Amenities Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area. Wrap up your day with a drink at the bar/lounge. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 15 meeting rooms available for events. Self parking (subject to charges) is available onsite.
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Downtown
200 N. Fourth Street
St. Louis, MO 63102
Rooms & Rates
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User Highlights
5.3
Fair
Location
"City Place exceeded all my expectations" "Location was perfect for"
Not enough parking facilities, according to 65%.
For 51%, parking prices were too high.
Bar and Beverages
"Grumpy bartender" "Empty beer"
Bar service was average, according to 50%.
Delicious alcoholic drinks, according to 75%.
Wellness Area
"Horrible the Springs" "Dirty locker room"
52% didn't like the fitness area.
Service
"Front desk staff were rude" "Hotel staff was rude"
Only 51% found the staff to be friendly enough.
70% indicated the reception staff was not good.
Comfort
"AC was broken" "Sofa bed horrible"
67% didn't like the uncomfortable beds.
82% thought rooms were spacious.
Room
"Microwave was dirty" "Carpet in room dirty"
82% said rooms were dirty.
88% complained about the bathroom.
Vibe
"Outdated property" "Old worn out facility"
84% criticized the unstylish hotel.
For 72%, the lobby entrance was sub-standard.
Breakfast
"No continental breakfast" "No morning coffee"
60% said the breakfast was too expensive.
Amenities
"Old worn out facility" "Ice machine on our floor was broken"
76% thought the building wasn't nice.
For 72%, the lobby entrance was sub-standard.
Food
"Was charged for resteraunt" "Dirty dishes"
For 89%, the dining experience was not enjoyable.
Unclean dining area, according to 94%.
WiFi
"Internet didn’t work" "Unusable wi-fi"
97% said the wifi quality was bad.
100% thought it was a great value.
Cleanliness
"Dirty locker room" "Microwave was dirty"
82% said rooms were dirty.
88% thought it was rather dirty.

Good to know...

Rooms could be cleaner
Bathroom needs cleaning
Bathroom could be optimized
Rooms need regular maintenance
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
Pets Allowed
Pool
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
440
Fees
Required
  • Deposit: USD 200.00 per stay
Add-ons
  • Parking Fee: USD 20.00 per night
  • Pet Fee: USD 35.00 per pet, per night
  • Rollaway Bed Fee: USD 15 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible