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Hilton San Francisco Union Square
|9,417 reviews
8.0
Excellent
+1 415-771-1400
Top Amenities
Free Wifi
Pets Allowed
Pool
Fitness Center
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Rooms & Rates
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User Highlights
8.0
Excellent
Bar and Beverages
"Great bartenders" "Good cocktail menu"
Delicious alcoholic drinks, according to 89%.
Lovely bar service, according to 88%.
Wellness Area
"Best gym" "New gym"
top-notch fitness area, thought 91%.
100% said that wellness & sports facilities were clean.
Location
"Delicious local restaurants" "Yummy restaurants nearby"
95% liked the proximity to shopping.
Not enough parking facilities, according to 62%.
Pool
"Indoor swimming pool across the street" "Nice outdoor pool"
Cleanliness
"Everything was clean" "Clean rest rooms"
73% said rooms were clean.
76% thought it was clean.
Room
"Musty smelling carpet" "Door handle was broken"
53% said rooms were small.
93% thought the view was good.
Service
"Cleaning staff excellent" "Staff is excellent"
83% found the staff to be very friendly.
57% indicated the reception staff was not good.
Amenities
"Conference- rooms overcrowded" "Dated decor"
63% thought the building was acceptable.
62% considered the lobby entrance to be so-so.
Vibe
"Nicely appointed linens" "Luxurious king bed"
65% criticized the unstylish hotel.
62% considered the lobby entrance to be so-so.
Food
"Exploded potato chips" "Dirty dishes"
The price was too high for 97%.
59% did not like what was on the menu.
WiFi
"Free Wi-Fi" "Was charged for internet usage"
70% said the wifi quality was bad.
53% thought it was adequately priced.
Comfort
"Nicely appointed linens" "Air conditioner did not work"
53% said rooms were small.
70% said the beds were comfortable.
Breakfast
"Excellent brunch" "House made granola"
73% said the breakfast was too expensive.
Value for money
"Was charged for internet usage" "Terrible value for the money"
73% said the breakfast was too expensive.
53% thought it was adequately priced.
Good to know...
Parking is rare
Clean rooms
Reception should be more attentive
Great shopping
Expert Reviews
Gayot
Business is always booming at this full-service Hilton. With nearly 2,000 rooms, the property is one of the largest hotels on the West Coast.
Fodor's
With 1,908 newly renovated rooms and suites, this is the largest hotel in California—and sometimes the lobby feels like downtown at rush hour.
Frommer's
Complete with bustling conventioneers and a line to register that resembles an airport check-in, the Hilton's lobby is so enormous and busy that it feels more like a convention hall than a hotel.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1919
Fees
Add-ons
- Pet Fee: USD 50.00 per accommodation, per stay
- Internet Fee: USD 12.95 per night (rates may vary)
- Parking Fee: USD 62.7 per night
- Rollaway Bed Fee: USD 25.0 per night
- Breakfast Fee: USD 48.66 for adults and USD 48.66 for children (approximately)
Handicap Accessible
Wheelchair Accessible