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Hilton San Francisco Union Square
|7,525 reviews
7.8
Good
+1 415-771-1400
Top Amenities
Free Wifi
Pets Allowed
Pool
Fitness Center
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Rooms & Rates
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User Highlights
7.8
Good
Location
"Excelent valet parking" "Location is superb"
97% liked the proximity to shopping.
97% liked the proximity to sightseeing.
Wellness Area
"24 hour fitness centre" "Amazing fitness center"
top-notch fitness area, thought 89%.
Beach
Pool
"Jacuzzi right outside" "Kids loved rooftop pool"
Service
"Front desk staff excellent" "Staff was friendly and accommodating"
83% found the staff to be very friendly.
50% said the reception staff was ok.
Cleanliness
"Stains on the carpet" "Blood stained sheets"
Only 68% said rooms were clean enough.
69% thought the cleanliness of the hotel was average.
Food
"Overpriced deli" "Overpriced sandwich"
The price was too high for 87%.
50% thought the snacks were adequate.
Amenities
"Spacious lobby area" "Outdated hallways"
60% thought the building was acceptable.
56% considered the lobby entrance to be so-so.
Room
"Bed linens were torn" "Blood stained sheets"
55% said rooms were small.
Beds were acceptable for 69%.
Breakfast
"Upgraded our room for breakfast" "Stale bagels"
70% said the breakfast was too expensive.
Comfort
"Air conditioner worked great" "Broken AC"
55% said rooms were small.
Beds were acceptable for 69%.
Vibe
"Dated fittings" "Old carpet"
69% criticized the unstylish hotel.
56% considered the lobby entrance to be so-so.
WiFi
"Had to pay for internet usage" "Worst hotel internet"
52% thought it was overpriced.
64% said the wifi quality was bad.
Value for money
"Had to pay for internet usage" "Charged twice for my stay"
52% thought it was overpriced.
70% said the breakfast was too expensive.
Good to know...
Rooms need regular maintenance
Reception is all right
Parking is rare
Great shopping
Expert Reviews
Gayot
Business is always booming at this full-service Hilton. With nearly 2,000 rooms, the property is one of the largest hotels on the West Coast.
Fodor's
With 1,908 newly renovated rooms and suites, this is the largest hotel in California—and sometimes the lobby feels like downtown at rush hour.
Frommer's
Complete with bustling conventioneers and a line to register that resembles an airport check-in, the Hilton's lobby is so enormous and busy that it feels more like a convention hall than a hotel.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1919
Fees
Add-ons
- Internet Fee: USD 12.95 per night (rates may vary)
- Refrigerator Fee: USD 15.00 per stay
- Breakfast Fee: USD 48.66 for adults and USD 48.66 for children (approximately)
- Parking Fee: USD 62.7 per night
- Pet Fee: USD 50.00 per accommodation, per stay
- Rollaway Bed Fee: USD 25.0 per night
Handicap Accessible
Wheelchair Accessible
