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Hilton San Francisco Union Square
|8,832 reviews
8.0
Excellent
+1 415-771-1400
Top Amenities
Free Wifi
Pets Allowed
Pool
Fitness Center
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Rooms & Rates
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User Highlights
8.0
Excellent
Wellness Area
"Gym available" "New gym"
top-notch fitness area, thought 94%.
100% said that wellness & sports facilities were clean.
Bar and Beverages
"Great rooftop bar" "Great top floor bar"
Delicious alcoholic drinks, according to 75%.
100% said beverages were too expensive.
Location
"Delicious local restaurants" "Yummy restaurants nearby"
Not enough parking facilities, according to 65%.
96% liked the proximity to shopping.
Pool
"Kids loved rooftop pool" "Nice to have indoor pool"
Cleanliness
"Clean everything" "Dusty hallways"
70% said rooms were clean.
73% thought it was clean.
Room
"Terrible carpeting" "Blood stained sheets"
53% said rooms were small.
91% thought the view was good.
Service
"Flawless check in" "Cleaning staff excellent"
82% found the staff to be very friendly.
57% indicated the reception staff was not good.
Amenities
"Spacious lobby area" "Lobby is crowded, noisy"
63% thought the building was acceptable.
59% considered the lobby entrance to be so-so.
Food
"Exploded potato chips" "Dirty dishes"
The price was too high for 90%.
53% did not like what was on the menu.
Vibe
"Luxurious King bed" "Modern furnishings"
67% criticized the unstylish hotel.
59% considered the lobby entrance to be so-so.
WiFi
"Free in room wifi" "Terrible internet"
79% said the wifi quality was bad.
51% thought it was adequately priced.
Breakfast
"Excellent brunch" "No continental breakfast"
73% said the breakfast was too expensive.
Comfort
"Air conditioner worked great" "Walls were paper thin"
53% said rooms were small.
Beds were acceptable for 68%.
Value for money
"Was charged for internet usage" "Charged twice for my stay"
51% thought it was adequately priced.
73% said the breakfast was too expensive.
Good to know...
Parking is rare
Reception should be more attentive
Clean rooms
Friendly service
Expert Reviews
Gayot
Business is always booming at this full-service Hilton. With nearly 2,000 rooms, the property is one of the largest hotels on the West Coast.
Fodor's
With 1,908 newly renovated rooms and suites, this is the largest hotel in California—and sometimes the lobby feels like downtown at rush hour.
Frommer's
Complete with bustling conventioneers and a line to register that resembles an airport check-in, the Hilton's lobby is so enormous and busy that it feels more like a convention hall than a hotel.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1919
Fees
Add-ons
- Internet Fee: USD 12.95 per night (rates may vary)
- Refrigerator Fee: USD 15.00 per stay
- Breakfast Fee: USD 48.66 for adults and USD 48.66 for children (approximately)
- Parking Fee: USD 62.7 per night
- Pet Fee: USD 50.00 per accommodation, per stay
- Rollaway Bed Fee: USD 25.0 per night
Handicap Accessible
Wheelchair Accessible