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Hilton San Francisco Union Square
|9,183 reviews
8.0
Excellent
+1 415-771-1400
Top Amenities
Free Wifi
Pets Allowed
Pool
Fitness Center
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Rooms & Rates
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User Highlights
8.0
Excellent
Bar and Beverages
"Great bartenders" "Decent cocktails"
Delicious alcoholic drinks, according to 81%.
100% said beverages were too expensive.
Wellness Area
"Gym available" "New gym"
top-notch fitness area, thought 94%.
100% said that wellness & sports facilities were clean.
Location
"Excelent valet parking" "Location is amazing"
Not enough parking facilities, according to 65%.
95% liked the proximity to shopping.
Pool
"Indoor swimming pool across the street" "Nice to have indoor pool"
Cleanliness
"Clean everything" "Clean rest rooms"
74% said rooms were clean.
75% thought it was clean.
Room
"Door handle was broken" "Terrible carpeting"
53% said rooms were small.
93% thought the view was good.
Service
"Cleaning staff excellent" "Terrible front desk"
82% found the staff to be very friendly.
58% indicated the reception staff was not good.
Food
"Reasonable selection of food" "Exploded potato chips"
The price was too high for 90%.
Only 51% were satisfied with the menu.
Vibe
"Nicely appointed linens" "Luxurious king bed"
68% criticized the unstylish hotel.
60% considered the lobby entrance to be so-so.
Amenities
"Property dated" "Outdated hallways"
61% thought the building was acceptable.
60% considered the lobby entrance to be so-so.
WiFi
"Free internet" "Was charged for internet usage"
82% said the wifi quality was bad.
57% thought it was adequately priced.
Comfort
"Nicely appointed linens" "Air conditioner did not work"
53% said rooms were small.
Beds were acceptable for 69%.
Breakfast
"Excellent brunch" "Complimentary continental breakfast"
80% said the breakfast was too expensive.
Value for money
"Was charged for internet usage" "Terrible value for the money"
57% thought it was adequately priced.
80% said the breakfast was too expensive.
Good to know...
Parking is rare
Reception should be more attentive
Clean rooms
Friendly service
Expert Reviews
Gayot
Business is always booming at this full-service Hilton. With nearly 2,000 rooms, the property is one of the largest hotels on the West Coast.
Fodor's
With 1,908 newly renovated rooms and suites, this is the largest hotel in California—and sometimes the lobby feels like downtown at rush hour.
Frommer's
Complete with bustling conventioneers and a line to register that resembles an airport check-in, the Hilton's lobby is so enormous and busy that it feels more like a convention hall than a hotel.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1919
Fees
Add-ons
- Internet Fee: USD 12.95 per night (rates may vary)
- Refrigerator Fee: USD 15.00 per stay
- Breakfast Fee: USD 48.66 for adults and USD 48.66 for children (approximately)
- Parking Fee: USD 62.7 per night
- Pet Fee: USD 50.00 per accommodation, per stay
- Rollaway Bed Fee: USD 25.0 per night
Handicap Accessible
Wheelchair Accessible