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Metropolis Hotel

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6.5
Good
1,006 reviews
+1 800-553-1900

Top Amenities

Free Wifi
Fitness Center
Airport Shuttle
Restaurant
With the vivid colors that envelop each room throughout the hotel, you'll feel like you've entered paradise! The design of the Metropolis gently balances earth, wind, fire, and water from the sophisticated lobby and directly to your guest room. Each floor reflect a Zen picture of either Water, Earth, Wind or Fire. While indulging yourself at Hotel Metropolis, you can enjoy fine dining and theaters, as well as the Moscone Convention Center and Yerba Buena Gardens. Located just north of Market Street and one block west of the Powell Street Cable Car line, the Metropolis is just steps away from Union Square shopping.
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Union Square
25 Mason Street
San Francisco, CA 94102
Rooms & Rates
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User Highlights
6.5
Good
Service
"Staff was excellent" "People working there were very kind"
84% found the staff to be very friendly.
Housekeeping was great, according to 83%.
Cleanliness
"Tidy decor of the hotel" "Relatively clean considering the building"
Only 66% said rooms were clean enough.
78% thought it was clean.
Location
"Next to Union Square" "Cheap places to eat"
96% liked the proximity to shopping.
Parking was ok, according to 61%.
WiFi
"Hotel wifi did not really work" "Wi-Fi did not work"
75% said the wifi quality was bad.
100% thought it was a great value.
Vibe
"Older furnishings" "Old fashion rooms"
89% criticized the unstylish hotel.
77% enjoyed the friendly atmosphere.
Room
"Walls were extremely thin" "Toilet did not flush"
Only 66% said rooms were clean enough.
80% said rooms were small.
Comfort
"Two beds cramped" "Paper thin walls"
80% said rooms were small.
Beds were acceptable for 59%.
Breakfast
"Not even a complimentary breakfast" "No continental breakfast"
Wellness Area
"There is also no fitness center" "No gym"
97% didn't like the fitness area.

Good to know...

Clean hotel facilities
AC needs updating
Great shopping
Could be quieter
Expert Reviews
Lonely Planet
If you’re timid, you’ll hate the neighborhood, but if you’re an intrepid traveler, these are good digs at great prices.
Gayot
Cool, contemporary and undeniably original, this eccentric hotel is a stark contrast to its Victorian-dominated surroundings.
Frommer's
On a slightly sketchy block just off of Market Street, a few blocks from Union Square, the Hotel Metropolis is ideal for people who dread staying at a boring, corporate McHotel.