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The Westin St. Francis San Francisco on Union Square
|5,188 reviews
8.3
Excellent
Top Amenities
Free Wifi
Pets Allowed
Fitness Center
Child Care
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Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Excellent restaurants in area" "Phenomenal location"
97% liked the proximity to sightseeing.
97% liked the proximity to shopping.
Wellness Area
"Excellent gym" "Great fitness facility"
top-notch fitness area, thought 89%.
Service
"Fabulous staff" "House keeping excellent"
89% found the staff to be very friendly.
60% said the reception staff was ok.
Bar and Beverages
"Grey Goose martini" "Nice bartenders"
Alcoholic drinks were not bad, according to 50%.
89% said beverages were too expensive.
Cleanliness
"Everything was clean" "Smell of cigarette smoke"
Only 56% said rooms were clean enough.
70% thought it was clean.
Room
"Old carpet" "Dirty bathtub"
Only 56% said rooms were big enough.
77% said the beds were comfortable.
Food
"Dodgy Tenderloin" "Supper thin"
73% loved the menu selection.
The price was too high for 89%.
Vibe
"Old toilet" "Really old carpets"
70% criticized the unstylish hotel.
71% enjoyed the lobby entrance.
WiFi
"Expensive in-room wifi" "That you have to pay for wifi"
54% thought it was adequately priced.
54% said the wifi quality was bad.
Breakfast
"Breakfast sucked" "Poor breakfast"
81% said the breakfast was too expensive.
Value for money
"Paying for internet" "Wi-fi was charged"
54% thought it was adequately priced.
81% said the breakfast was too expensive.
Good to know...
Hotel could use some updating
Rooms need regular maintenance
Comfortable beds
Great shopping
Expert Reviews
Not For Tourists
In addition to being an elegant and charming remnant of San Francisco life circa 1904, there’s also some freaky glass elevators attached to the outside of the hotel. The cool thing is...
Lonely Planet
This is one of SF's most storied hotels – Gerald Ford was shot right outside. Tower rooms have stellar views but feel architecturally generic. We prefer the original building's...
oyster.com
The St. Francis combines the history, decor, and traditions of a turn-of-the-20th-century grand old dame with the amenities, modernity, and corporate-dominated clientele of a large chain property.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1195
Fees
Add-ons
- Internet Fee: USD 14.95 per night (rates may vary)
- Parking Fee: USD 62 per day (in/out privileges)
- Rollaway Bed Fee: USD 35.00 per night
- Breakfast Fee: between USD 10 and USD 37 per person (approximately)
Handicap Accessible
Wheelchair Accessible
