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Extended Stay America - San Jose - Airport

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6.5
Good
468 reviews
+1 408-453-3000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pets Allowed
AFTER HOURS ARRIVAL Extended Stay Hotels have staff on site 24 hours a day, however Front Desk hours may vary by hotel. ALL guests need to be advised of check in procedures. * In the event a guest needs to contact a member of our Hotel Team, they can use the call box located near the lobby door or at a phone located directly inside the lobby entrance.
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North San Jose
55 East Brokaw Rd
San Jose, CA 95112
Rooms & Rates
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User Highlights
6.5
Good
Location
"Near San Jose airport" "Very close to the airport"
Good access to the airport, said 100%.
Parking was ok, according to 67%.
WiFi
"Free wi fi" "Free WIFI"
69% said the wifi quality was bad.
Service
"No security" "No room cleaning"
55% indicated the reception staff was not good.
Only 56% found the staff to be friendly enough.
Room
"Air conditioner did not work" "Toilet didn't flush"
69% said rooms were dirty.
76% didn't like the uncomfortable beds.
Comfort
"Ac not working" "Noisy airconditioning"
76% didn't like the uncomfortable beds.
71% thought rooms were spacious.
Cleanliness
"Bath towels dingy" "Dirty dishes"
69% said rooms were dirty.
78% thought it was rather dirty.
Vibe
"Loud music" "Hotel is old"
Unfriendly atmosphere, according to 80%.
80% criticized the unstylish hotel.
Breakfast
"No cereals" "Minimal breakfast"
88% were happy with the price of the breakfast.
Pool
"Pool broken" "Pool was closed"

Good to know...

Kitchenette needs more attention
Reception should be more attentive
Rooms need regular maintenance
Beds need improvement
Hotel Information
Features
Air-conditioned
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Handicap
Kitchenette
No Smoking
Pets Allowed
Pool
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
138
Fees
Add-ons
  • Pet Fee: USD 25 per pet, per day (maximum USD 150 per stay)
Handicap Accessible
Wheelchair Accessible