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Embassy Suites by Hilton Santa Ana-Orange Cty Apt North
|1,908 reviews
7.3
Good
+1 714-241-3800
Top Amenities
Free Wifi
Pool
Fitness Center
Airport Shuttle
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Rooms & Rates
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User Highlights
7.3
Good
Breakfast
"Fantastic breakfest buffet" "Excellent hot breakfast"
100% were happy with the price of the breakfast.
Service
"Front desk apologized" "Wonderful staff"
81% found the staff to be very friendly.
Only 53% thought the service was professional.
WiFi
"Internet worked well" "Free Wi-Fi"
78% said the wifi quality was bad.
Location
"Close to Santa Ana airport" "Complimentary shuttle to the airport"
Not enough parking facilities, according to 79%.
Easily accessible by car, said 79%.
Food
"No flavor" "Well done steak"
86% enjoyed the snacks that were offered.
Only 61% were satisfied with the menu.
Vibe
"Everything seemed old" "Lobby under construction"
89% criticized the unstylish hotel.
67% considered the lobby entrance to be so-so.
Room
"Dirty pillows" "Dirty sheets"
68% said rooms were dirty.
98% thought they were poorly maintained.
Cleanliness
"Dirty pillows" "Dirty sheets"
68% said rooms were dirty.
56% thought the cleanliness of the hotel was average.
Comfort
"Bath tub is tiny" "Bed frame was old"
64% didn't like the uncomfortable beds.
Only 66% said rooms were big enough.
Good to know...
Parking is rare
Rooms need regular maintenance
Bathroom could be optimized
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pool
Restaurant
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
301
Handicap Accessible
Wheelchair Accessible