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Crowne Plaza Syracuse

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7.9
Good
717 reviews
+1 315-479-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle
This city-center property is located in Syracuse, close to Everson Museum of Art, Landmark Theatre, and Clinton Square. Also nearby are Syracuse University and Carrier Dome. Crowne Plaza Syracuse has a 24-hour fitness facility. Business amenities include a business center, a computer station, wireless Internet access, and business services. Crowne Plaza Syracuse has a restaurant and a bar/lounge. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. There is over 12,500 square feet of meeting and event space. This 3.5-star property provides a complimentary airport shuttle. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and televisions. In addition, amenities available on request include refrigerators, hypo-allergenic bedding, and wake-up calls. 32-inch televisions with premium TV channels are featured in guestrooms. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature hair dryers, rainfall showerheads, and complimentary toiletries. Guestroom services include housekeeping.
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University Hill
701 E Genesee Street
Syracuse, NY 13210
Rooms & Rates
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User Highlights
7.9
Good
Bar and Beverages
"Friendly bartender" "Free cocktail"
Lovely bar service, according to 71%.
Service
"Front desk staff accommodating" "Staff very helpful"
90% found the staff to be very friendly.
73% said the reception staff was great.
Location
"Right next to the highway" "Parking readily available"
Parking was ok, according to 59%.
Easily accessible by car, said 82%.
Breakfast
"Complimentary continental breakfast" "Reasonably priced Buffet Breakfast"
61% said the breakfast was too expensive.
WiFi
"Slow internet" "Premium Wifi"
50% thought the wifi quality was ok.
Cleanliness
"Clean building" "Sheets to be cleaned"
Only 55% said rooms were clean enough.
70% thought it was clean.
Room
"Stylish bed linens" "Air-condition wasn't working"
65% complained about the bathroom.
Only 55% said rooms were clean enough.
Comfort
"Air-condition wasn't working" "Aircondition didnt work properly"
Beds were acceptable for 55%.
80% said rooms were small.

Good to know...

Bathroom could be bigger
Good accessibility by car
Bathroom could be optimized
Rooms could be larger
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
279
Fees
Add-ons
  • Parking Fee: USD 15.00 per day
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: between USD 8 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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