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Crowne Plaza Syracuse

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8.0
Excellent
947 reviews
+1 315-479-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle
This city-center property is located in Syracuse, close to Everson Museum of Art, Landmark Theatre, and Clinton Square. Also nearby are Syracuse University and Carrier Dome. Crowne Plaza Syracuse has a 24-hour fitness facility. Business amenities include a business center, a computer station, wireless Internet access, and business services. Crowne Plaza Syracuse has a restaurant and a bar/lounge. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. There is over 12,500 square feet of meeting and event space. This 3.5-star property provides a complimentary airport shuttle. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and televisions. In addition, amenities available on request include refrigerators, hypo-allergenic bedding, and wake-up calls. 32-inch televisions with premium TV channels are featured in guestrooms. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature hair dryers, rainfall showerheads, and complimentary toiletries. Guestroom services include housekeeping.
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University Hill
701 E Genesee Street
Syracuse, NY 13210
Rooms & Rates
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User Highlights
8.0
Excellent
WiFi
"Premium wifi" "Free wifi"
90% said the wifi quality was great.
Location
"Right next to the highway" "Close to airport"
Parking was ok, according to 51%.
Easily accessible by car, said 86%.
Service
"Front desk staff accommodating" "Courteous staff"
83% found the staff to be very friendly.
58% said the reception staff was ok.
Breakfast
"Complimentary continental breakfast" "Reasonably priced buffet breakfast"
71% were happy with the price of the breakfast.
Food
"Giant marshmallows" "Buffet included in the price"
64% did not like what was on the menu.
Yummy desserts, said 88%.
Room
"Aircondition didnt work properly" "Card key didn't work"
72% complained about the bathroom.
53% said rooms were dirty.
Cleanliness
"Sheets to be cleaned" "Dirty towel"
53% said rooms were dirty.
58% thought the cleanliness of the hotel was average.
Comfort
"Aircondition didnt work properly" "Sheets to be cleaned"
Beds were acceptable for 68%.
71% said rooms were small.

Good to know...

Shower can be a problem
Bathroom could be optimized
Rooms could be larger
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
279
Fees
Add-ons
  • Parking Fee: USD 15.00 per day
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: between USD 8 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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