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Crowne Plaza Syracuse

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7.9
Good
634 reviews
+1 315-479-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle
A stay at Crowne Plaza Syracuse places you in the heart of Syracuse, within a 15-minute walk of Erie Canal Museum and Everson Museum of Art. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Syracuse? This hotel has 12500 square feet (1161 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
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University Hill
701 E Genesee Street
Syracuse, NY 13210
Rooms & Rates
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User Highlights
7.9
Good
Location
"Downtown restaurants close" "Very close to highway"
Parking was ok, according to 61%.
Easily accessible by car, said 94%.
Service
"Staff was welcoming" "Front desk staff accommodating"
88% found the staff to be very friendly.
74% said the reception staff was great.
Bar and Beverages
"Free cocktail" "Unfriendly bartender"
Bar service was average, according to 50%.
Room
"Plenty of television channels" "Air-condition wasn't working"
Only 58% said rooms were clean enough.
Beds were acceptable for 67%.
Value for money
"Free cocktail" "Shuttle bus free of charge"
Breakfast prices were ok, according to 54%.
WiFi
"Slow internet" "Decent WiFi"
67% said the wifi quality was bad.
Breakfast
"Table at breakfast was long" "Had to pay for breakfast"
Breakfast prices were ok, according to 54%.
Comfort
"Pillows too hard" "Air-condition wasn't working"
Beds were acceptable for 67%.
76% said rooms were small.

Good to know...

Shower can be a problem
Good accessibility by car
Rooms could be larger
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
277
Fees
Add-ons
  • Parking Fee: USD 15.00 per day
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: between USD 8 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible