HotelsSyracuse HotelsCrowne Plaza Syracuse
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Crowne Plaza Syracuse

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3.9
791 reviews
+1 315-479-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle
This city-center property is located in Syracuse, close to Everson Museum of Art, Landmark Theatre, and Clinton Square. Also nearby are Syracuse University and Carrier Dome. Crowne Plaza Syracuse has a 24-hour fitness facility. Business amenities include a business center, a computer station, wireless Internet access, and business services. Crowne Plaza Syracuse has a restaurant and a bar/lounge. Room service is available during limited hours. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities. There is over 12,500 square feet of meeting and event space. This 3.5-star property provides a complimentary airport shuttle. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and televisions. In addition, amenities available on request include refrigerators, hypo-allergenic bedding, and wake-up calls. 32-inch televisions with premium TV channels are featured in guestrooms. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature hair dryers, rainfall showerheads, and complimentary toiletries. Guestroom services include housekeeping.
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University Hill
701 E Genesee Street
Syracuse, NY 13210
Rooms & Rates
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User Highlights
Overall Guest Score
3.9
WiFi
"Premium wifi" "Free WiFi"
83% said the wifi quality was great.
100% thought it was a great value.
Service
"All staff were terrific" "Front desk staff was helpful"
86% found the staff to be very friendly.
100% were happy with the shuttle service.
Location
"Easily accessible to highway" "Location was great"
Easily accessible by car, said 86%.
Parking was ok, according to 55%.
Value for money
"Complimentary beverages" "Buffet included in the price"
56% said the breakfast was too expensive.
The price was ok for 50%.
Breakfast
"Reasonably priced buffet breakfast" "Do not have the breakfast buffet"
56% said the breakfast was too expensive.
Room
"Stylish bed linens" "Aircondition didnt work properly"
75% complained about the bathroom.
Beds were acceptable for 55%.
Comfort
"Aircondition didnt work properly" "Mattresses were definitely not the updated"
Beds were acceptable for 55%.
77% said rooms were small.

Good to know...

Shower can be a problem
Good accessibility by car
Bathroom could be optimized
Rooms could be larger
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
279
Fees
Add-ons
  • Parking Fee: USD 9.00 per day
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: between USD 8 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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