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Crowne Plaza Syracuse

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7.9
Good
757 reviews
+1 315-479-7000

Top Amenities

Free Wifi
Pets Allowed
Fitness Center
Airport Shuttle
A stay at Crowne Plaza Syracuse places you in the heart of Syracuse, within a 15-minute walk of Erie Canal Museum and Everson Museum of Art. This hotel is 0.5 mi (0.9 km) from OnCenter Complex and 0.8 mi (1.3 km) from Museum of Science and Technology. Make yourself at home in one of the 277 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.Amenities Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Syracuse? This hotel has 12500 square feet (1161 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
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University Hill
701 East Genesee Street
Syracuse, NY 13210
Rooms & Rates
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User Highlights
7.9
Good
Location
"Close to local attractions" "Close to the city"
100% liked the proximity to sightseeing.
Easily accessible by car, said 86%.
WiFi
"Decent wifi" "Fast WIFI"
71% said the wifi quality was great.
Service
"Staff was welcoming" "Front Desk Staff accommodating"
86% found the staff to be very friendly.
81% said the reception staff was great.
Room
"There were also no towels in our room" "Card key didn't work"
Only 62% said rooms were clean enough.
72% complained about the bathroom.
Food
"Not buffet" "Warm chocolate"
Only 56% were satisfied with the menu.
Bar and Beverages
"Free cocktail" "Enjoyed happy hour"
Bar service was unacceptable, according to 57%.
Value for money
"Complimentary continental breakfast" "Complimentary glass of wine"
71% were happy with the price of the breakfast.
Breakfast
"Complimentary continental breakfast" "Table at breakfast was long"
71% were happy with the price of the breakfast.
Comfort
"Excessive road noise" "Low toilet seat"
68% said rooms were small.
83% thought it was too noisy.

Good to know...

Wonderful sightseeing
Rooms could be larger
Bathroom could be optimized
Could be quieter
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
277
Fees
Add-ons
  • Parking Fee: USD 15.00 per day
  • Pet Fee: USD 50 per pet, per stay
  • Breakfast Fee: between USD 8 and USD 15 per person (approximately)
Handicap Accessible
Wheelchair Accessible