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Sheraton Universal Hotel

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8.1
Excellent
3,756 reviews
+1 818-980-1212

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
The iconic, Sheraton Universal Studios Hollywood Hotel, known as the 'Hotel of the Stars', has been immersed in the entertainment community. Featuring an artful blend of Sheraton's four-star service and the history of an iconic Hollywood hotel, this Universal Studios Hollywood hotel plays a starring role for business travelers who want to extend their trip for pleasure and for leisure guests seeking a friendly, cool and lively Hollywood hotel. Feel like a star during every second of your stay at this hotel near Universal Studios Hollywood. Whether you're sipping cocktails by the pool or breaking a sweat in Sheraton Fitness? Programmed by Core Performance, you'll feel like you're getting top billing. Even the corporate guests get the star treatment with the Link@Sheraton business center, experienced with Microsoft. At Sheraton Universal Hotel, the red carpet is rolled out for you. See Hollywood 'stars' at Graumann's Chinese Theatre, cheer on your favorite LA sports team, or watch ballet, musicals, and more in one of many venues in LA's thriving performing arts scene. Whether you want to dance until the break of dawn or discover things to do in LA with kids, Sheraton Universal Hotel gives you access to everything Hollywood has to offer.
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333 Universal Hollywood Drive
Universal City, CA 91608
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Hotel location was perfect" "Beautiful city"
97% liked the proximity to sightseeing.
Not enough parking facilities, according to 68%.
Service
"Wonderful staff" "Wonderful customer service"
86% found the staff to be very friendly.
93% were happy with the shuttle service.
Room
"Fabulous hotel room" "Stained carpeting"
59% said rooms were dirty.
77% said the beds were comfortable.
WiFi
"Free internet" "You have to pay for WiFi access"
74% said the wifi quality was bad.
52% thought it was overpriced.
Value
"Sheraton double charged me" "Paid for a room"
54% said the breakfast was too expensive.
52% thought it was overpriced.
Breakfast
"Stale toast" "Questionable continental breakfast"
54% said the breakfast was too expensive.
Comfort
"Paper thin walls" "Broken A/C"
77% said the beds were comfortable.
74% said rooms were small.
Amenities
"Structure dirty" "Dirty patio"
55% thought the building wasn't nice.
87% complained about the elevator.
Cleanliness
"Dirty sheets" "Structure dirty"
59% said rooms were dirty.
52% thought it was rather dirty.

Good to know...

Wonderful sightseeing
Elevator in need of updating
Good shuttle service
Hotel buildings could use some improvement
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
457
Fees
Add-ons
  • Parking Fee: USD 30 per night
  • Pet Fee: USD 75.00 per pet, per stay
  • Airport Shuttle Fee: USD 24 per person
  • Breakfast Fee: between USD 21 and USD 34 per person (approximately)
Handicap Accessible
Wheelchair Accessible