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Carlton and Grand Canal Hotel

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8.1
Excellent
2,128 reviews
+39 041 275 2200

Top Amenities

Free Wifi
Free Breakfast
Pets Allowed
Child Care
Overlooking the Grand Canal, the hotel's central location makes the elegant 4* Carlton and Grand Canal Hotel an ideal option for an unforgettable Venetian city break and for discovering this unique and magical city. Profesional and welcoming, this 4* property has been run with a passion by the same Venetian family for nearly 30 years. Having been completely renovated throughout the beginning the 21st century, the hotel now offers guests a d?cor that is reminiscent of the most prestigious and noble Venetian mansions. Pastel shades, Venetian stuccoes and wall lamps made from Murano glass welcome guests on entering the hotel; public areas include the sophisticated Bar Carlton Caf? (excellent drinks and interesting snacks!) and an internal patio area that, during the Summer months, can be used as an open-air breakfast room or lounge. Guestrooms include complete bathroom accessories and hairdryer, whilst bedrooms feature satellite TV, Pay-TV, minibar, safe, air-conditioning and internet connection. In addition to the overall elgance and welcoming comfort of the hotel, guests should note that the Calrton and Grand Canal is no more than 5 minutes' walking distance from both Piazzale Roma (for guests arriving by bus from Venice's airports) and Santa Lucia railway station (for guests travelling throughout Italy and arriving in Venice by train).
Guests should note that local city tax is not included in the rate booked. This will be charged directly to guests by the hotel and payable at check in/out.
Note*: Guests should note that the room(s) is not refundable and any amendments such as names, dates and length of stay will not be accepted
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Santa Croce 578 Venice 30135 Italy
Venezia, 30135
Rooms & Rates
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User Highlights
8.1
Excellent
Location
"Position of hotel excellent" "Excellent position for getting around"
100% thought it was easy to get to the train station.
82% liked the proximity to sightseeing.
WiFi
"Good wi-fi" "WiFi worked great"
86% said the wifi quality was great.
Service
"Fantastic manager" "Staff were excellent"
88% found the staff to be very friendly.
69% said the reception staff was ok.
Breakfast
"Delicious breakfast" "Excellent breakfast buffet"
100% were happy with the price of the breakfast.
Cleanliness
"Floors cleaned" "Clean plate"
Only 64% said rooms were clean enough.
62% thought the cleanliness of the hotel was average.
Vibe
"Luxurious bar downstairs" "Facilities are old"
90% criticized the unstylish hotel.
88% enjoyed the friendly atmosphere.
Room
"Toilet is small" "Blanket quite old"
69% said rooms were small.
69% complained about the bathroom.
Value for money
"Expensive rooftop restaurant" "Expensive restaurant"
The price was too high for 83%.
100% were happy with the price of the breakfast.
Comfort
"Toilet is small" "Paper thin walls"
69% said rooms were small.
70% didn't like the uncomfortable beds.

Good to know...

Train station is close
Rooms in need of an update
Hotel could use some updating
Friendly service
Expert Reviews
oyster.com
The Hotel Carlton is an upper-middle-range property whose highlights are its location on the Grand Canal near the Santa Lucia train station and its lovely rooftop terrace with panoramic...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Casino
Child Care
Concierge
Free Breakfast
Free Wifi
Handicap
No Smoking
Pets Allowed
Restaurant
Details
Check-In
From 2:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
150
Fees
Required
  • Local Tax: EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.
Handicap Accessible
Wheelchair Accessible