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Best Western Plus Carlton Plaza Hotel

673 reviews
+1 250-388-5513

Top Amenities

Free Wifi
Fitness Center

A Perfect Location in Downtown Victoria

A Hotel Dedicated to Offering a Quality Stay

The Best Western Plus Carlton Plaza Hotel is part of the Best Western chain of hotels and maintains the high standards of the brand. It's reasonably priced, but offers modern convenience and comfort for much less than the nearby Victoria Marriott Inner Harbour. The hotel is located in a property that was built in 1912, and has been brought up to modern standards to combine vintage and contemporary in a pleasant blend. It's close to many interesting destinations that are a short walk away.

Walk to Restaurants and Interesting Destinations

The hotel itself is on Johnson Street, and is close to many trendy restaurants that offer a variety of cuisines. Victoria's location in the Pacific Northwest means that fresh ingredients from the land and sea are always at hand. Local restaurants take advantage of this and create dishes that are full of flavor and texture.

Market Square is an indoor shopping center that surrounds an outdoor courtyard. Many local boutiques call the square their home, selling unique goods that won't be found anywhere else. The courtyard often plays host to live performances of different varieties. 

Rooms Full of Comfort and Amenities

The hotel has rooms in Standard Double, Standard Room and Studio Suite sizes. All rooms have 37-inch flat screen TVs with cable, free in-room bottled water, coffee/tea maker, dataports and wifi Internet access in guest rooms, free newspaper, and alarm clock. Suites with a full kitchen are available and include microwave, toaster, and electric kettles. An onsite French-style restaurant is open for breakfast, lunch, or dinner.

An exercise room is free for guests to use. A guest laundry is available as well as dry cleaning services. Guests can get their hair styled at the beauty/barber shop.

The Bottom Line

The location of the hotel in the city center is one of its strongest aspects. It's within walking distance of many interesting things to do in downtown Victoria. Free bike rentals are available through the hotel for those who want to go a little further. Staff is friendly and are more than willing to assist guests with directions of how to get around town or fulfill requests. Property maintenance is excellent and the rooms are kept very clean. The hotel has HVAC, and gives guests the ability to set the temperature to suit their own needs.

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642 Johnson St
Victoria, BC V8W1M6
Rooms & Rates
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User Highlights
Overall Guest Score
"Hotel staff very attentive" "Check in Staff amazing"
99% found the staff to be very friendly.
86% said the reception staff was great.
"Excellent Valet Parking" "Within walking distance to most attractions"
Parking was ok, according to 50%.
97% liked the proximity to sightseeing.
"Wi-fi is nice" "Good wireless"
85% said the wifi quality was great.
"Hotel offered complimentary breakfast" "Great breakfast"
"AC works like a dream" "Cooking facilities fab"
Only 51% said rooms were big enough.
79% said the beds were comfortable.
"Without feeling" "Older property"
76% criticized the unstylish hotel.
50% thought the atmosphere was somewhat friendly.

Good to know...

Friendly service
Great shopping
Wonderful sightseeing
Could be quieter
Expert Reviews
In the heart of Victoria's shopping and entertainment district, the Best Western Carlton is...
The 103-room, mid-range Best Western Plus Carlton Plaza Hotel is exceptionally well-located in...
Hotel Information
Business Center
Fitness Center
Free Wifi
No Smoking
From 3:00pm*must be 18 or older to check-in
Until 11:00am
# of Rooms
Handicap Accessible
Wheelchair Accessible