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Fairmont Empress Hotel

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8.8
Excellent
9,993 reviews
+1 250-384-8111

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
Rising regally on the banks of Victoria's Inner Harbour, the Fairmont Empress has been completely restored to her turn-of-the-century beauty and is a landmark hotel to be experienced. Whether you partake in one of Victoria's greatest traditions - afternoon tea in the magnificent Tea Lobby, enjoy the curry in the Bengal Lounge, an award-winning meal in The Empress Room or a leisurely Sunday Brunch in Kipling's - the impressive surroundings and exceptional cuisine guarantee a truly memorable dining experience. Whether you desire a full-body massage or a full-body workout, the Fairmont Empress has a fully-equipped gym with saunas, indoor heated pool and whirlpool area as well as the full service Willow Stream Spa. 476 elegantly appointed guest rooms and suites offer magnificent views of the city, courtyard, or the Inner Harbour, and will accommodate two people comfortably in a Fairmont room. For business travellers, the hotel offers in-room services such as a work area, computer data-ports and direct phone lines.
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721 Government Street
Victoria, BC V8W 1W5
Rooms & Rates
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User Highlights
8.8
Excellent
Location
"Hotel environment was exquisite" "Staff at this location were exceptional"
94% liked the proximity to sightseeing.
Not enough parking facilities, according to 53%.
Vibe
"Lobby was Devine" "Gardens outside were exquisite"
84% enjoyed the friendly atmosphere.
91% said it was a stylish hotel.
Service
"Staff made us feel like royalty" "Service is impeccable, renovated"
94% found the staff to be very friendly.
71% said the reception staff was great.
Breakfast
"Breakfast exceeded our expectations" "Breakfast in room was fantastic"
90% were happy with the price of the breakfast.
Room
"Impeccable and spacious 7th floor room" "No ventilation which is rather disappointing"
62% said rooms were small.
74% complained about the bathroom.
WiFi
"Were charged Wi-Fi" "Charger of laptop to be plugged"
54% thought it was overpriced.
82% said the wifi quality was bad.
Value for money
"Including the fantastic restaurant" "Overall whole experience seemed worth every penny"
The price was too high for 61%.
54% thought it was overpriced.
Comfort
"Airconditioning was broken" "White noise it was horrific"
62% said rooms were small.
69% thought it was too noisy.

Good to know...

Professional service
Nice building
Rooms could be larger
Stylish hotel
Expert Reviews
Fodor's
Opened in 1908, this ivy-draped harborside château and city landmark has aged gracefully, with top-notch service and sympathetically restored Edwardian furnishings.
Condé Nast Traveler
Be “transported back 100 years” at this 1908 landmark on the Inner Harbour—“the best location.” Refurbished in early 2010, rooms in earth tones are “large and pleasant.”.
Travel + Leisure
Ivy-covered, British-inspired 1908 hotel (don't miss the traditional afternoon tea with scones and finger sandwiches) facing the Inner Harbour; one of Victoria's best addresses.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
464
Fees
Add-ons
  • Pet Fee: CAD 25 per accommodation, per night
  • Internet Fee: CAD 14.95 per night (rates may vary)
  • Parking Fee: CAD 32 per night (in/out privileges)
  • Airport Shuttle Fee: CAD 25.00 per person (one-way)
  • Breakfast Fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
Handicap Accessible
Wheelchair Accessible