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The Fairmont Empress

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9.0
Excellent
3,790 reviews
+1 250-384-8111

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center
The Fairmont Empress is in the heart of Victoria, within a 5-minute walk of Maritime Museum of British Columbia and Victoria Bug Zoo. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Victoria? This hotel has facilities measuring 22600 square feet (2100 square meters), including conference space. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle.
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721 Government St
Victoria, BC V8W1W5
Rooms & Rates
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User Highlights
9.0
Excellent
Location
"Superb location" "Location superb"
98% liked the proximity to sightseeing.
96% liked the proximity to shopping.
Breakfast
"Awesome bagels" "Leisurely brunch"
89% were happy with the price of the breakfast.
Vibe
"Exquisite decor" "Beautifully decorated suite"
96% said it was a stylish hotel.
87% enjoyed the friendly atmosphere.
Pool
"Lovely pool" "Nice pool"
Service
"Staff made us feel like royalty" "Impecable service"
91% found the staff to be very friendly.
90% thought the service was very professional.
Amenities
"Exquisite decor" "Impeccably maintained"
82% thought the building was wonderful.
95% found the grounds to be nice.
Room
"Beautifully decorated suite" "Thin walls"
89% thought the view was good.
75% said rooms were small.
Comfort
"No AC" "Loud heating system"
75% said rooms were small.
83% said the beds were comfortable.
WiFi
"Had to pay for internet" "Paying for WiFi"
69% thought it was overpriced.
95% said the wifi quality was bad.
Value
"Had to pay for internet" "Paid for harbor"
69% thought it was overpriced.
The price was too high for 79%.

Good to know...

Stylish hotel
Rooms could be larger
Nice building
Friendly atmosphere
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
464
Fees
Add-ons
  • Pet Fee: CAD 25 per accommodation, per night
  • Internet Fee: CAD 14.95 per night (rates may vary)
  • Parking Fee: CAD 32 per night (in/out privileges)
  • Airport Shuttle Fee: CAD 25.00 per person (one-way)
  • Breakfast Fee: between CAD 12.00 and CAD 24.00 for adults, CAD 8.00 and CAD 12.00 for children (approximately)
Handicap Accessible
Wheelchair Accessible