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The Fairmont Empress

1,462 reviews
+1 250-384-8111

Top Amenities

Free Wifi
Pets Allowed
Fitness Center

Indulge in Affordable Decadence in Victoria

Surround Yourself With Historical Elegance

The Fairmont Empress Hotel is a tastefully designed and decorated upscale hotel. As one of the most sought-after resorts in Victoria for over a century, its rich history and picturesque setting make it a smart choice for both business and leisure travelers.

Enjoy Local Adventures

With its prime location by the Inner Harbour in the city center of Victoria, the Fairmont Empress Hotel is only steps away from the plethora of boutiques and other attractions of Government Street. It’s also a very short walk from the Maritime Museum. The Royal BC Museum, which offers a variety of permanent and rotating exhibits, is also within walking distance. Opportunities to go golfing, sailing, kayaking, and hiking are all available by the hotel.

Play Where You Stay

You don’t have to leave the grounds of the Fairmont Empress Hotel to have a lot of fun. An indoor heated pool and whirlpool area allows guests to unwind and relax. So does the on-site Willow Stream Spa that offers therapeutic massages, couples’ massages, rose renewal treatments, body scrubs, herbal treatments, reflexology experiences, aromatherapy, and stress relief massages.

Several restaurants are available within the Fairmont Empress Hotel. The Bengal Lounge is known for its curry buffet that offers guests many choices. The Empress Room is an upscale restaurant with delectable dishes and fine with. The Veranda serves a variety of locally sourced dishes to guests as they look upon a beautiful view of the Inner Harbour. Room service is available 24 hours per day for guests who prefer to dine in the privacy of their guest room.

Make Yourself at Home

With 477 luxurious guest rooms and suites, the Fairmont Empress Hotel has elegant accommodations available for all budgets. All rooms have a great view of the city, garden, courtyard, or the lovely inner Harbour. Every room and suite has a flat screen television, an iron, ironing board, mini bar, phone, hair dryer, coffeemaker, and a ceiling fan. Premium bedding is provided for the comfort of guests, and cribs and roll away beds are available upon request.

The Bottom Line

From its extensive menu of spa services to its plush guest rooms, the Fairmont Empress allows visitors to enjoy the beautiful city of Victoria in comfort and style. Since there are frequently offered specials and discounts, this hotel is affordable and luxurious, which makes staying there a win-win option.

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721 Government St
Victoria, BC V8W1W5
Rooms & Rates
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User Highlights
Overall Guest Score
"Superb location" "Great staff and location"
100% liked the proximity to sightseeing.
95% liked the proximity to shopping.
"Polite apology" "Superb staff"
89% found the staff to be very friendly.
78% thought the service was very professional.
"Decor is old but charming" "Lovely old building"
73% criticized the unstylish hotel.
91% enjoyed the friendly atmosphere.
"General condition was clean but old" "Clean lobby"
Only 51% said rooms were clean enough.
77% thought it was clean.
"No breakfast" "Enjoyed our breakfasts and afternoon tea"
78% said the breakfast was too expensive.
"Restroom was too small" "Old tiles"
72% said rooms were small.
Air conditioning was criticized by 95%.
Value for money
"My experience was completely disappointing and not worth" "Unacceptable for the price"
58% thought it was overpriced.
The price was ok for 61%.
"No free internet" "Expensive WiFi"
58% thought it was overpriced.
75% said the wifi quality was bad.
"Overhead fan was noisy" "There is no air conditioner"
72% said rooms were small.
Air conditioning was criticized by 95%.

Good to know...

AC needs updating
Hotel could use some updating
Wonderful sightseeing
Nice building
Expert Reviews
Opened in 1908, this ivy-draped harborside château and city landmark has aged gracefully, with top-notch service and sympathetically restored Edwardian furnishings.
Condé Nast Traveler
Be “transported back 100 years” at this 1908 landmark on the Inner Harbour—“the best location.” Refurbished in early 2010, rooms in earth tones are “large and pleasant.”.
Travel + Leisure
Ivy-covered, British-inspired 1908 hotel (don't miss the traditional afternoon tea with scones and finger sandwiches) facing the Inner Harbour; one of Victoria's best addresses.
Hotel Information
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Fitness Center
Free Wifi
No Smoking
Pets Allowed
Spa or Sauna
From 4:00pm*must be 18 or older to check-in
Until 11:00am
# of Rooms
Handicap Accessible
Wheelchair Accessible