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The Fairmont Empress

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8.6
Excellent
1,927 reviews
+1 250-384-8111

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

Indulge in Affordable Decadence in Victoria

Surround Yourself With Historical Elegance

The Fairmont Empress Hotel is a tastefully designed and decorated upscale hotel. As one of the most sought-after resorts in Victoria for over a century, its rich history and picturesque setting make it a smart choice for both business and leisure travelers.

Enjoy Local Adventures

With its prime location by the Inner Harbour in the city center of Victoria, the Fairmont Empress Hotel is only steps away from the plethora of boutiques and other attractions of Government Street. It’s also a very short walk from the Maritime Museum. The Royal BC Museum, which offers a variety of permanent and rotating exhibits, is also within walking distance. Opportunities to go golfing, sailing, kayaking, and hiking are all available by the hotel.

Play Where You Stay

You don’t have to leave the grounds of the Fairmont Empress Hotel to have a lot of fun. An indoor heated pool and whirlpool area allows guests to unwind and relax. So does the on-site Willow Stream Spa that offers therapeutic massages, couples’ massages, rose renewal treatments, body scrubs, herbal treatments, reflexology experiences, aromatherapy, and stress relief massages.

Several restaurants are available within the Fairmont Empress Hotel. The Bengal Lounge is known for its curry buffet that offers guests many choices. The Empress Room is an upscale restaurant with delectable dishes and fine with. The Veranda serves a variety of locally sourced dishes to guests as they look upon a beautiful view of the Inner Harbour. Room service is available 24 hours per day for guests who prefer to dine in the privacy of their guest room.

Make Yourself at Home

With 477 luxurious guest rooms and suites, the Fairmont Empress Hotel has elegant accommodations available for all budgets. All rooms have a great view of the city, garden, courtyard, or the lovely inner Harbour. Every room and suite has a flat screen television, an iron, ironing board, mini bar, phone, hair dryer, coffeemaker, and a ceiling fan. Premium bedding is provided for the comfort of guests, and cribs and roll away beds are available upon request.

The Bottom Line

From its extensive menu of spa services to its plush guest rooms, the Fairmont Empress allows visitors to enjoy the beautiful city of Victoria in comfort and style. Since there are frequently offered specials and discounts, this hotel is affordable and luxurious, which makes staying there a win-win option.

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721 Government St
Victoria, BC V8W1W5
Rooms & Rates
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User Highlights
8.6
Excellent
Location
"Beautiful place to visit" "Superb location"
99% liked the proximity to sightseeing.
95% liked the proximity to shopping.
Service
"Polite apology" "Superb staff"
90% found the staff to be very friendly.
58% said the reception staff was ok.
Amenities
"Beautiful old building" "Amazing property"
71% thought the building was wonderful.
58% considered the lobby entrance to be so-so.
Vibe
"Beautifully decorated suites" "Fantastic ambience"
52% criticized the unstylish hotel.
88% enjoyed the friendly atmosphere.
Breakfast
"The best brunch" "Quick breakfast -"
56% said the breakfast was too expensive.
Cleanliness
"Clean lobby" "Facilities clean"
Only 61% said rooms were clean enough.
56% thought it was rather dirty.
Room
"Beautifully decorated suites" "AC did not work"
75% said rooms were small.
For 57%, maintenance was acceptable.
Comfort
"AC did not work" "Terrible air quality"
75% said rooms were small.
Air conditioning was criticized by 55%.
WiFi
"Had to pay for wifi" "Paying for WiFi"
55% thought it was overpriced.
68% said the wifi quality was bad.
Value for money
"Pricey 4 star hotel" "You have to pay for Wi-Fi"
55% thought it was overpriced.
The price was too high for 53%.
Pool
"Pool is small" "Pool was closed"

Good to know...

Hotel could use some updating
AC needs updating
Nice building
Wonderful sightseeing
Expert Reviews
Fodor's
Opened in 1908, this ivy-draped harborside château and city landmark has aged gracefully, with top-notch service and sympathetically restored Edwardian furnishings.
Condé Nast Traveler
Be “transported back 100 years” at this 1908 landmark on the Inner Harbour—“the best location.” Refurbished in early 2010, rooms in earth tones are “large and pleasant.”.
Travel + Leisure
Ivy-covered, British-inspired 1908 hotel (don't miss the traditional afternoon tea with scones and finger sandwiches) facing the Inner Harbour; one of Victoria's best addresses.
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 4:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
464
Fees
Add-ons
  • Internet Fee: CAD 14.95 per night (rates may vary)
  • Pet Fee: CAD 25 per pet, per night
  • Airport Shuttle Fee: CAD 25.00 per person (one way)
  • Parking Fee: CAD 32 per night (in/out privileges)
Handicap Accessible
Wheelchair Accessible
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