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Alexander House and Utopia Spa

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8.5
Excellent
578 reviews
+44 1342 714914

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Alexander House and Utopia Spa is set in 120 acres of Gardens and Parklands
yet only 9 miles from Gatwick Airport with the M23 and M25 motorways within
easy reach. Local towns of East Grinstead and Crawley are within 6 miles of
hotel each with mainline stations to London.
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East Street
West Sussex, RH10 4QD
Rooms & Rates
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User Highlights
8.5
Excellent
Location
"Close to Gatwick Airport" "Beautiful surroundings"
Service
"Attentive staff" "Spa staff excellent"
93% found the staff to be very friendly.
Only 58% thought the service was professional.
Room
"Fantastic bathroom" "Modern room"
86% said the beds were comfortable.
79% thought they were poorly maintained.
Wellness Area
"Fantastic spa" "Brilliant spa treatments"
77% were unhappy with the sauna.
top-notch fitness area, thought 100%.
Cleanliness
"Smelly pools"
Only 69% said rooms were clean enough.
64% thought the cleanliness of the hotel was average.
Food
"Delicious club sandwich" "Excellent Restaurant"
Only 68% were satisfied with the menu.
The price was too high for 94%.
Breakfast
"Without toast" "Disappointed with breakfast -"
75% said the breakfast was too expensive.
Value for money
"Bit expensive everything" "Doors ripped off"
The price was too high for 94%.
75% said the breakfast was too expensive.

Good to know...

Friendly atmosphere
Reception should be more attentive
Pleasant hotel grounds
Nice building
Hotel Information
Features
Air-conditioned
Bar or Lounge
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
58
Fees
Add-ons
  • Rollaway Bed Fee: GBP 40.00 per night
  • Pet Fee: GBP 30.00 per pet, per night
  • Late Check-out Fee: GBP 50 (subject to availability)
  • Breakfast Fee: GBP 19.50 per person (approximately)
  • Facilities Fee: GBP 20 per person, per day and includes use of: Spa
Handicap Accessible
Wheelchair Accessible