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BEST WESTERN Sovereign Hotel - Albany

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5.9
Fair
428 reviews
+1 518-489-2981
Stop at Best Western Sovereign Hotel - Albany to discover the wonders of Albany (NY). The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Best Western Sovereign Hotel - Albany. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, carpeting, clothes rack, linens, private entrance. The property offers various recreational opportunities. Best Western Sovereign Hotel - Albany combines warm hospitality with a lovely ambiance to make your stay in Albany (NY) unforgettable.
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Campus Area-University District
1228 Western Avenue
Albany, NY 12203
Rooms & Rates
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User Highlights
5.9
Fair
Value
"Free internet" "Great price"
93% were happy with the price of the breakfast.
Location
"Neat highway 87" "Just outside downtown"
Service
"Gentle manager" "Friendly staff"
98% found the staff to be very friendly.
Breakfast
"Breakfasts delicious" "Varied breakfast options"
93% were happy with the price of the breakfast.
WiFi
"Free internet" "Internet would not work"
Room
"Hair dryer didn't work" "Blood stained sheet"
72% said rooms were dirty.
88% complained about the bathroom.
Comfort
"No ventilation" "No mattress pad"
57% didn't like the uncomfortable beds.
Only 68% said rooms were big enough.
Pool
"Swimming pool closed" "Pool cracked"
Food
"Dinner was cold" "On site restaurant was not open"
Cleanliness
"Blood stained sheet" "Dirty towels"
72% said rooms were dirty.
83% thought it was rather dirty.
Vibe
"Older property" "Building is old"
87% criticized the unstylish hotel.
For 86%, the lobby entrance was sub-standard.
Amenities
"Older property" "Building is old"
89% thought the building wasn't nice.
For 86%, the lobby entrance was sub-standard.

Good to know...

Hotel facilities could use a good clean
Rooms could be cleaner
Bathroom needs cleaning
Hotel buildings could use some improvement