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SureStay Plus Hotel by Best Western Albany Airport

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7.1
Good
1,492 reviews
+1 518-458-1000

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in Colonie, SureStay Plus Hotel by Best Western Albany Airport is within a 15-minute drive of University at Albany SUNY and Washington Park. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Colonie? This hotel has facilities measuring 5800 square feet (539 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available on request).
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200 Wolf Rd
Albany, NY 12205
Rooms & Rates
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User Highlights
7.1
Good
Location
"Quiet neighborhood" "Great place to park"
Good access to the airport, said 100%.
100% liked the proximity to shopping.
Value
"Excellent Pricing" "Cheap place to stay"
WiFi
"WiFi worked great" "Free wifi"
Breakfast
"Tasty hot breakfast" "Morning breakfast available"
Service
"Employee apologized" "Front desk apologized"
90% found the staff to be very friendly.
Comfort
"Loud doors" "Loud highway"
Beds were acceptable for 60%.
70% said rooms were small.
Room
"Toilet cracked" "Wallpaper peeling off"
63% said rooms were dirty.
92% complained about the bathroom.
Cleanliness
"Stained bed linens" "Stained carpet"
63% said rooms were dirty.
68% thought it was rather dirty.
Vibe
"Older property" "Rugs look old"
87% criticized the unstylish hotel.
For 59%, the lobby entrance was sub-standard.
Amenities
"No smoking room" "Carpets are old"
76% thought the building wasn't nice.
For 59%, the lobby entrance was sub-standard.

Good to know...

Bathroom could be optimized
Rooms need regular maintenance
Hotel could use some updating
Furniture needs more attention
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
153
Handicap Accessible
Wheelchair Accessible