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Hotel Information
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Portola Inn and Suites

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5.1
Fair
1,101 reviews
+1 714-739-5885

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Portola Inn and Suites in Buena Park, you'll be convenient to Medieval Times and Knott's Berry Farm. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Free self parking is available onsite.
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Buena Park
7921 Orangethorpe Ave
Buena Park, CA 90621
Rooms & Rates
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User Highlights
5.1
Fair
Location
"Plenty of places for shopping" "Quiet neighborhood"
Not enough parking facilities, according to 56%.
93% liked the proximity to sightseeing.
Service
"Friendly host" "Front desk staff helpful"
79% found the staff to be very friendly.
77% said the reception staff was great.
WiFi
"No signal" "Good Internet"
52% said the wifi quality was bad.
Food
"Cheap pastries" "No butter"
83% did not enjoy the desserts.
Side dishes were satisfying, according to only 57%.
Comfort
"Bath towels were tiny" "Broken A/C"
77% didn't like the uncomfortable beds.
75% thought it was too noisy.
Breakfast
"Juice machine broken" "Continental breakfast was a joke"
91% were happy with the price of the breakfast.
Vibe
"Towels were old" "Loud music"
80% criticized the unstylish hotel.
Unfriendly atmosphere, according to 55%.
Room
"Broken A/C" "Dirty bed sheets"
82% said rooms were dirty.
88% complained about the bathroom.
Cleanliness
"Dirty bed sheets" "Dirty hot tub"
82% said rooms were dirty.
86% said the bathroom was dirty.
Amenities
"No vending machines" "No interior"
86% thought the building wasn't nice.
75% complained about the elevator.

Good to know...

Bathroom could be optimized
Rooms could be cleaner
Rooms need regular maintenance
Bathroom needs cleaning
Hotel Information
Features
Air-conditioned
Free Breakfast
Free Parking
Free Wifi
Handicap
Pool
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
50
Fees
Required
  • Deposit: USD 150.00
  • Resort Fee: USD 4.95 per accommodation, per night
Add-ons
  • Early Check-in Fee: USD 45.00
  • Late Check-out Fee: USD 45.00
  • Rollaway Bed Fee: USD 20.00 per day
  • Crib (Infant Bed) Fee: USD 20.00 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible