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Hotel Information
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Portola Inn and Suites

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4.9
Fair
1,029 reviews
+1 714-739-5885

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Portola Inn and Suites in Buena Park, you'll be convenient to Medieval Times and Knott's Berry Farm. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift). Free self parking is available onsite.
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Buena Park
7921 Orangethorpe Ave
Buena Park, CA 90621
Rooms & Rates
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User Highlights
4.9
Fair
Location
"Plenty of places for shopping" "Quiet neighborhood"
97% liked the proximity to sightseeing.
Parking was ok, according to 50%.
Service
"Friendly host" "Staff was friendly"
73% found the staff to be very friendly.
64% said the reception staff was ok.
WiFi
"Good internet" "Wi-fi access impossible"
59% said the wifi quality was bad.
Food
"Cheap pastries" "Not even a bread"
71% did not enjoy the desserts.
80% found the side dishes unedible.
Comfort
"Loud AC unit" "Bath towels were tiny"
69% didn't like the uncomfortable beds.
76% thought rooms were spacious.
Vibe
"Everything seems old" "Towels were old"
73% criticized the unstylish hotel.
Unfriendly atmosphere, according to 100%.
Breakfast
"Juice machine broken" "Continental breakfast was a joke"
91% were happy with the price of the breakfast.
Room
"Broken A/C" "Dirty bed sheets"
82% said rooms were dirty.
88% complained about the bathroom.
Amenities
"No vending machines" "No interior"
79% thought the building wasn't nice.
84% complained about the elevator.
Cleanliness
"Dirty bed sheets" "Dirty hot tub"
82% said rooms were dirty.
80% said the bathroom was dirty.

Good to know...

Bathroom could be optimized
Rooms could be cleaner
Bathroom needs cleaning
Furniture needs more attention
Hotel Information
Features
Air-conditioned
Free Breakfast
Free Parking
Free Wifi
Handicap
Pool
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
50
Fees
Required
  • Damage Deposit: USD 150.00
  • Deposit: USD 150.00 per stay
  • Resort Fee: USD 4.95 per accommodation, per night
Add-ons
  • Early Check-in Fee: USD 45.00
  • Late Check-out Fee: USD 45.00
  • Rollaway Bed Fee: USD 20.00 per day
  • Crib (Infant Bed) Fee: USD 20.00 per night
Smoking
Some smoking-allowed rooms
Handicap Accessible
Wheelchair Accessible
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