Overview
Rooms & Rates
Similar Hotels
Reviews
Hotel Information
Change dates to view pricing options.
Loading Booking Options

Bel Air Collection Resort & Spa Cancun

|
7.5
Good
1,892 reviews
+52 998 193 1770

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center
With a stay at Bel Air Collection Resort & Spa Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Delfines Beach and El Rey Ruins. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Show more
Blvd Kukulcan Km 20.5 Hotel Zone
Cancun, 77500
Rooms & Rates
Loading Booking Options
User Highlights
7.5
Good
Beach
"Right by the sea" "Private beach"
90% appreciated the clean beach.
Pool
"Lovely swimming pool" "Beautiful pool"
Clean pool, said 93%.
Location
"Right by the sea" "Close to downtown"
98% appreciated the closeness to the beach.
81% liked the proximity to shopping.
WiFi
"Free WiFi access" "Great wifi service"
Food
"The price included meals" "Inconsistent meal"
Only 68% were satisfied with the menu.
81% were happy with the price.
Service
"No apology" "No activities"
76% found the staff to be very friendly.
74% indicated the reception staff was not good.
Value
"Free champagne" "All inclusive resort"
81% were happy with the price.
100% thought beverage prices were a great value.
Room
"Toilet flush was not working" "Broken toilet"
96% thought they were poorly maintained.
81% complained about the bathroom.
Breakfast
"The Best Breakfast"
Comfort
"Air conditioner didnt work" "Loud noises"
Beds were acceptable for 63%.
Air conditioning was criticized by 83%.
Cleanliness
"Dirty oceanview" "Dirty curtains"
63% said rooms were dirty.
58% thought it was rather dirty.
Vibe
"Older property" "Everything is old"
94% criticized the unstylish hotel.
65% thought the atmosphere was somewhat friendly.
Amenities
"Older property" "Aging building"
78% thought the building wasn't nice.
98% thought the facilities needed updating.

Good to know...

Rooms need regular maintenance
Hotel buildings could use some improvement
Hotel could use some updating
Friendly service