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Cancun Bay Resort

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7.6
Good
342 reviews
+52 998 849 5776

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
Cancun Bay Resort offers amazing views of Isla Mujeres and the Caribbean Sea. The hotel has been fully renovate in 2012 and offers modern and comfortable ambient. Enjoy a swim in the tranquil waters of the bay or relax in the hot tub. The hotel also offers a beachfront pool and relaxation pool, beach bar and tennis court. Each room and suite at the resort has a private balcony or terrace with views of the lagoon, garden or sea. All rooms feature cable TV, air conditioning, safe and bathroom with a hairdryer. Cancun Bay Resort offers two restaurants and a caf? as well as two bars, where guests can taste Mexican and international cuisine. Cancun International Airport is 20 minutes' drive away and Cancun's commercial area can be reached in 15 minutes by car.
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Blvd Kulkucan Km 3.5 No. 166 Zona Hotelera
Cancun, 77500
Rooms & Rates
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User Highlights
7.6
Good
Location
"Close to downtown" "Store close"
92% appreciated the closeness to the beach.
Service
"Fantastic staff" "Attentive staff"
87% found the staff to be very friendly.
59% indicated the reception staff was not good.
Room
"Clean towels" "3rd bedroom was not working"
88% complained about the bathroom.
Only 64% said rooms were clean enough.
Food
"Avoid sauces" "Lunch food sucked"
Only 58% were satisfied with the menu.
Bar and Beverages
"Including alcoholic drinks" "Bar tender"
Alcoholic drinks were awful, according to 80%.
Bar service was unacceptable, according to 62%.
Comfort
"AC had issues" "Bathroom was tiny"
Only 50% said rooms were big enough.
Air conditioning was criticized by 87%.
WiFi
"Lack of Wi-fi in the room" "No wifi in our rooms"
75% said the wifi quality was bad.
Breakfast
"No egg station"

Good to know...

Friendly service
Recreation staff is nice
Reception should be more attentive
Clean hotel facilities
Expert Reviews
oyster.com
With very affordable rates for a beachfront property, Cancun Bay Resort attracts travelers on a budget, groups of friends, and families. A large circular pool with a lively swim-up...
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
132
Fees
Required
  • Sanitation Fee: USD 1.40 per night
Add-ons
  • Late Check-out Fee: USD 10 (subject to availability)
Handicap Accessible
Wheelchair Accessible