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Hard Rock Hotel Cancun

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9.0
Excellent
4,367 reviews
+52 998 881 3600

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Hard Rock Hotel Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Aquaworld and La Isla Shopping Mall. This 4.5-star property is 1.5 mi (2.4 km) from Cancun Interactive Aquarium and 2.3 mi (3.7 km) from El Rey Ruins. Make yourself at home in one of the 601 air-conditioned rooms featuring private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.Amenities Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at The Market, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 11 AM. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cancun? This property has facilities measuring 16408 square feet (1524 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
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Blvd Kukulcan KM 14 5
Cancun, 77500
Rooms & Rates
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User Highlights
9.0
Excellent
Location
"Excellent place to visit" "Fantastic location"
83% liked the proximity to shopping.
100% liked the proximity to sightseeing.
Service
"Fantastic kids club" "Entertainment staff amazing"
94% found the staff to be very friendly.
84% said the recreation staff was great.
Breakfast
"Special breakfast"
Vibe
"Fantastic atmosphere" "Fun party atmosphere"
93% enjoyed the friendly atmosphere.
83% criticized the unstylish hotel.
Food
"Delicious Italian restaurant" "We enjoyed all the restaurants"
76% loved the menu selection.
59% thought the dining experience was appropriate.
Amenities
"Amazing facility" "Beautiful decor"
80% thought the building was wonderful.
73% found the grounds to be nice.
Room
"Beautiful ocean view" "Mini bar wow"
87% thought the view was good.
Beds were acceptable for 62%.
WiFi
69% said the wifi quality was bad.
Comfort
"Quiet getaway" "Big bathtub"
Beds were acceptable for 62%.
Only 65% said rooms were big enough.

Good to know...

Friendly atmosphere
Nice building
Recreation staff is nice
Friendly service
Hotel Information
Features
Air-conditioned
Airport Shuttle
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
601
Fees
Add-ons
  • Airport Shuttle Fee: USD 60 per person (one way)
Handicap Accessible
Wheelchair Accessible