HotelsCancun HotelsKrystal Cancun
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Hotel Information
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Krystal Cancun

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3.6
2,457 reviews
+52 998 848 9800

Top Amenities

Free Wifi
Free Parking
Pool
Fitness Center

Beachside Bliss on a Budget at the Krystal Cancun


What Do the Rooms Include?

All rooms and suites have mods cons like Wi-Fi, premium TV channels, and climate control, and they are tastefully designed with marble floors, dark wood furnishings, and Caribbean-inspired accents. A bonus is the floor-to-ceiling glass windows which open out to a private balcony with sweeping views of the ocean or the tropical landscaped gardens.


What Amenities are Available?


Sun worshipers are in for a treat at this hotel, as an enormous sundeck lines the beachfront, freeform infinity pool, swim up bar, and the jetted tub. Children of all ages are catered to with the separate children's pool, grass playground, and kids club. The all-inclusive package includes all meals, snacks, soft drinks, and alcoholic beverages which can be ordered at one of the many restaurants in the resort, or even at other selected Cancun hotels under the 'dine-around' program.

How Much Does a Stay at the Krystal Cancun Cost?


The deluxe garden view room is the most affordable of all accommodations offered, with room rates starting from just $140 a night.


What's There to Do Nearby?


The La Isla Shopping Village is just a short drive away, as is the lively nightlife found in downtown Cancun's entertainment district. Excursions to historical sites like the mesmerizing Chichen Itza and Tulum Archeological Park can be arranged on request.


What's the Bottom Line?


Krystal Cancun impresses with its large swimming pool and numerous dining options, and is one of the lower priced hotels in Cancun. Families or couples seeking a fun-filled beach getaway on a budget will appreciate all that this four star resort has to offer.

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Paseo Kukulcan km 9, lotes 9 y 9A Zona Hotelera
Cancun, 77500
Rooms & Rates
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User Highlights
Overall Guest Score
3.6
Location
"Excellent position" "Hotel location is awesome"
99% enjoyed the restaurants & bars nearby.
96% liked the proximity to shopping.
Breakfast
"Excellent breakfast choices" "Nice restaurant for breakfast"
Breakfast prices were ok, according to 58%.
Value for money
"Cheap booze" "All inclusive meal options and drinks"
Breakfast prices were ok, according to 58%.
Amenities
"Wide halls" "Old building"
62% thought the building was acceptable.
84% complained about the elevator.
Service
"Bell boy was excellent" "Excellent costumer service"
Only 68% found the staff to be friendly enough.
74% indicated the reception staff was not good.
Food
"Some stains of tomato sauce" "Buffet very average"
70% did not like what was on the menu.
For 52%, the dining experience was not enjoyable.
Room
"Bath room was leaking" "Bed sheets seemed dirty"
94% thought the view was good.
66% said rooms were dirty.
Cleanliness
"Beach towels were old, stained" "Bed sheets seemed dirty"
66% said rooms were dirty.
72% thought it was clean.
Vibe
"Store to the hotel plays extremely loud" "Extremely loud music played"
78% criticized the unstylish hotel.
Unfriendly atmosphere, according to 56%.
Comfort
"AC was very loud" "Store to the hotel plays extremely loud"
84% thought it was too noisy.
58% didn't like the uncomfortable beds.
WiFi
"Wi-fi did not work" "Internet in the room did not work"
90% said the wifi quality was bad.

Good to know...

Good restaurants & bars in the area
Rooms could be cleaner
Reception should be more attentive
Bathroom could be optimized
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Activities
Child Care
Concierge
Fitness Center
Free Parking
Free Wifi
Golf
Handicap
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
502
Fees
Add-ons
  • Breakfast Fee: MXN 230 per person (approximately)
Handicap Accessible
Wheelchair Accessible
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