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Grand Oasis Cancun All Inclusive

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7.3
Good
6,222 reviews
+52 998 881 7000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
With a stay at Grand Oasis Cancun All Inclusive in Avenida Kukulkan (Hotel Zone), you'll be within a 10-minute drive of El Rey Ruins and La Isla Shopping Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
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Blvd. Kukulcan, Km. 16.5 Zona Hotelera
Cancun, 77500
Rooms & Rates
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User Highlights
7.3
Good
Location
"Nearby attractions" "Excellent location"
84% appreciated the closeness to the beach.
79% liked the proximity to shopping.
Value for money
"Access code complimentary" "Cheap beers"
76% thought it was overpriced.
82% were happy with the price.
Breakfast
"Outstanding breakfast -" "Proper breakfast"
Service
"Staff is horrible" "Worst check in process"
Only 56% found the staff to be friendly enough.
75% indicated the reception staff was not good.
Food
"Worst resort food" "Horrible food at the buffet"
For 63%, the dining experience was not enjoyable.
82% were happy with the price.
Bar and Beverages
"No Beer" "Bartender closed"
Alcoholic drinks were awful, according to 54%.
94% thought beverage prices were a great value.
Room
"The loudest A/C" "AC unit leaked"
97% thought they were poorly maintained.
88% complained about the bathroom.
WiFi
"Internet service NEVER works" "Wifi was not included"
76% thought it was overpriced.
80% said the wifi quality was bad.
Cleanliness
"Stained bed sheets" "Sheets with stains"
69% said rooms were dirty.
55% thought it was rather dirty.
Comfort
"The loudest A/C" "AC unit leaked"
Air conditioning was criticized by 93%.
Beds were acceptable for 50%.

Good to know...

Rooms need regular maintenance
Friendly atmosphere
Reception should be more attentive
Rooms could be cleaner