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Grand Oasis Cancun

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7.3
Good
7,574 reviews
+52 998 881 7000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
The Grand Oasis Cancun is an exclusive hotel with the highest quality standars. It is an “all inclusive “ complex built over a magnificient white sandy beach. The Grand Oasis Cancun has a piramidal structure, with the lobby under a glass dome decorated with hanging plants and a tropical garden. There are 738 rooms , all overviewing the beach, sea, garden or lagoon.Very closed to the malls, shops and restaurants, just 19km from the airport and 16km from the Cancun city center. The Grand Oasis Cancun also offers a 19 hole golf course , a modern spa, tennis courts, multiple uses court, gym and shops, as well as 12 restaurants, 9 of them with cuisine specialities, 18 bars and the night club “ up and down”, 3 shows are down per week. The hotel is proud to offer one of the largest swimming pools of the Caribbean sea and its located right in front of the Aquaworld ( for non motorized aquatic sports).
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Boulevard Kukulcan Km 16,5
CANCUN, 77500
Rooms & Rates
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User Highlights
7.3
Good
Location
"Great place to visit" "Excellent location"
87% appreciated the closeness to the beach.
84% liked the proximity to sightseeing.
Breakfast
"Outstanding breakfast -" "Nice breakfast"
Value for money
"Cheap beers" "All inclusive internet in the lobby"
77% thought it was overpriced.
89% were happy with the price.
Service
"Horrible staff" "Worst check in process"
Only 54% found the staff to be friendly enough.
77% indicated the reception staff was not good.
Food
"Worst resort food" "Horrible food at the buffet"
57% did not like what was on the menu.
For 74%, the dining experience was not enjoyable.
Room
"The loudest a/c" "Clogged bath tub"
97% thought they were poorly maintained.
67% said rooms were dirty.
WiFi
"Horrible internet connection" "You have to pay for WIFI"
77% thought it was overpriced.
80% said the wifi quality was bad.
Cleanliness
"Overall grimy" "Stained bed sheets"
67% said rooms were dirty.
51% thought it was rather dirty.
Bar and Beverages
"Empty liquor" "Stupid bartenders"
Alcoholic drinks were awful, according to 59%.
Bar service was unacceptable, according to 75%.
Comfort
"The loudest a/c" "Broken air conditioner"
Beds were acceptable for 50%.
Air conditioning was criticized by 89%.

Good to know...

Friendly atmosphere
Rooms need regular maintenance
Reception should be more attentive
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Casino
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1320
Smoking
Some smoking-allowed rooms