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Grand Oasis Cancun

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7.3
Good
7,536 reviews
+52 998 881 7000

Top Amenities

Free Wifi
Free Parking
Free Breakfast
Pool
The Grand Oasis Cancun is an exclusive hotel with the highest quality standars. It is an “all inclusive “ complex built over a magnificient white sandy beach. The Grand Oasis Cancun has a piramidal structure, with the lobby under a glass dome decorated with hanging plants and a tropical garden. There are 738 rooms , all overviewing the beach, sea, garden or lagoon.Very closed to the malls, shops and restaurants, just 19km from the airport and 16km from the Cancun city center. The Grand Oasis Cancun also offers a 19 hole golf course , a modern spa, tennis courts, multiple uses court, gym and shops, as well as 12 restaurants, 9 of them with cuisine specialities, 18 bars and the night club “ up and down”, 3 shows are down per week. The hotel is proud to offer one of the largest swimming pools of the Caribbean sea and its located right in front of the Aquaworld ( for non motorized aquatic sports).
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Boulevard Kukulcan Km 16,5
CANCUN, 77500
Rooms & Rates
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User Highlights
7.3
Good
Location
"Great place to visit" "Location was excellent"
88% appreciated the closeness to the beach.
86% liked the proximity to sightseeing.
Value for money
"Cheap liquor" "All inclusive internet in the lobby"
79% thought it was overpriced.
89% were happy with the price.
Breakfast
"Great breakfast" "Proper breakfast"
Service
"Staff were very rude" "Horrible staff"
Only 54% found the staff to be friendly enough.
77% indicated the reception staff was not good.
Food
"Buffet food horrible" "Worst resort food"
58% did not like what was on the menu.
For 73%, the dining experience was not enjoyable.
Room
"Clogged bath tub" "Leaking toilet flush"
98% thought they were poorly maintained.
90% complained about the bathroom.
WiFi
"Wifi is not free" "No wifi"
79% thought it was overpriced.
80% said the wifi quality was bad.
Bar and Beverages
"Stupid bartenders" "Low alcohol"
Alcoholic drinks were awful, according to 57%.
Bar service was unacceptable, according to 83%.
Cleanliness
"Overall grimy" "Stained bed sheets"
68% said rooms were dirty.
51% thought it was rather dirty.
Comfort
"A/C barely worked" "Broken air conditioner"
Beds were acceptable for 50%.
Air conditioning was criticized by 93%.

Good to know...

Rooms need regular maintenance
Friendly atmosphere
Reception should be more attentive
Rooms could be cleaner
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Casino
Child Activities
Child Care
Concierge
Fitness Center
Free Breakfast
Free Parking
Free Wifi
Golf
No Smoking
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
1320