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Swissotel Chicago Hotel

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8.3
Excellent
13,512 reviews
+1 312-565-0565

Top Amenities

Free Wifi
Pets Allowed
Pool
Fitness Center

The Swissotel Chicago is a Business Traveler's Dream

What Does a Swissotel Chicago Room Include?

Designed with business travelers in mind, Swissotel Chicago rooms have high-speed Internet access, virtual local area network (Vlan) capabilities, video conferencing, and desks with ergonomic chairs. The room also has splitscreen LCD TVs for their guests to enjoy, tea and coffee makers, iHome docking station, a hair dryer, and an in-room safe.

What Amenities/Features are Available?

The Swissotel Chicago has a penthouse fitness center that treats guests to spectacular panoramic views of the city while they exercise. Guests can also enjoy the indoor pool, sauna, and jacuzzi. There are spa treatments available as well.

What are the Room Rates at the Swissotel?

The room rates start at $210 a night.

What’s There to Do Nearby?

The Swissotel is a great launching point for Chicago tourists. Visit the Field Museum or take in a show at the Chicago Theater. Go a little off the beaten path and take a bike or Segway tour of the city and see it in a unique light.

Does the Swissotel Chicago have Meeting Rooms?

The Swissotel Chicago has six meeting rooms and can host 1,400 people total. The meeting rooms are outfitted with state-of-the-art technology and functionality.

What’s the Bottom Line?

If you are traveling to Chicago on business, the Swissotel Chicago is a great choice and it is one of the most technology-focused hotels in Chicago, IL. Chock full of technological amenities, this hotel keeps you productive while you enjoy the accommodations.

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Loop
323 E Wacker Dr
Chicago, IL 60601
Rooms & Rates
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User Highlights
8.3
Excellent
Location
"Location is exceptional" "Location is perfect for business"
Not enough parking facilities, according to 70%.
96% enjoyed the restaurants & bars nearby.
Service
"Apologized for a manager for us" "Person on the phone was super helpful"
90% found the staff to be very friendly.
67% said the reception staff was ok.
Room
"New phone and extra towels" "Tops dirty and torn pillow cases"
98% thought the view was good.
70% said rooms were clean.
Cleanliness
"Floor was vacuumed" "Tops dirty and torn pillow cases"
70% said rooms were clean.
89% thought it was clean.
Wellness Area
"Double charged for the spa" "I loved the gym"
For only 63%, the fitness area was satisfactory.
65% thought the sauna was ok.
WiFi
"Strong & complementary Wi-Fi" "Lack of Internet and TV channels not working"
72% said the wifi quality was bad.
60% thought it was adequately priced.
Amenities
"Floor was vacuumed" "Meeting facilities were terrific"
59% thought the building was acceptable.
68% complained about the elevator.
Bar and Beverages
"Bar staff was excellent" "I enjoyed the bar area"
Bar service was average, according to 59%.
Alcoholic drinks were not bad, according to 65%.
Breakfast
"The breakfast buffet is way overpriced" "Coffee mug was filthy"
Breakfast prices were ok, according to 50%.
Pool
"Swimming pool was unavailable" "Loved the gym and pool"
Dirty pool, said 69%.
Value for money
"The breakfast buffet was overpriced" "The waitress double charged for drinks"
The price was too high for 75%.
60% thought it was adequately priced.

Good to know...

Professional service
Great view
Rooms need regular maintenance
Bathroom could be optimized
Expert Reviews
Zagat
“Modern and comfy” rooms showcase “killer views” of the Chicago River and Lake Michigan at this “outstanding” “customer-oriented” property that remains “European at its core.”.
Fodor's
The Swissôtel's triangular Harry Weese design allows for panoramic vistas of the city, lake, or river—and the comfortable, contemporary rooms feel like condos, with marble bathrooms.
Time Out
The hotel is a thoroughly high-tech operation, from the ergonomically designed furniture to the 42nd-floor state-of-the-art fitness center offering jaw-dropping views of Lake Michigan.
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Child Care
Concierge
Fitness Center
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Spa or Sauna
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 12:00pm
# of Rooms
661
Fees
Required
  • Resort Fee: USD 15 per accommodation, per night
Add-ons
  • Pet Fee: USD 50 per pet, per night
  • Internet Fee: USD 14.95 per 24-hour period (rates may vary)
  • Parking Fee: USD 55 per night
  • Pet Deposit: USD 250.00 per stay
  • Rollaway Bed Fee: USD 50.0 per day
Handicap Accessible
Wheelchair Accessible