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Best Western Heritage Inn

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7.6
Good
789 reviews
+1 925-686-4466

Top Amenities

Free Wifi
Free Parking
Pets Allowed
Pool
Located in Concord, Best Western Plus Heritage Inn is convenient to Newhall Community Park and Markham Regional Arboretum. This hotel is within the vicinity of Sleep Train Pavilion and Waterworld California. Make yourself at home in one of the 121 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily. Enjoy a range of recreational amenities, including a spa tub, a sauna, and a seasonal outdoor pool. A complimentary continental breakfast is included. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Concord? This hotel has facilities measuring 2900 square feet (261 square meters), including a meeting room. Free self parking is available onsite.
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4600 Clayton Rd
Concord, CA 94521
Rooms & Rates
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User Highlights
7.6
Good
Pool
"Pool was open" "Lovely pool"
Location
"Close to shopping" "Close to restaurants"
Parking was ok, according to 53%.
100% enjoyed the restaurants & bars nearby.
Service
"Maid cleaned" "Staff at front desk outstanding"
83% said the reception staff was great.
Hotel security was average, thought 50%.
Breakfast
"Freshly cooked breakfast" "Great morning breakfast"
100% were happy with the price of the breakfast.
WiFi
"Wi-fi available" "Good wi-fi"
50% thought the wifi quality was ok.
Room
"A/c constant" "Sink not draining"
70% said rooms were clean.
73% complained about the bathroom.
Comfort
"A/c constant" "Pillows were small"
Beds were acceptable for 53%.
86% thought rooms were spacious.
Wellness
"SPA wasn't working" "Jacuzzi does not work"

Good to know...

Shower can be a problem
Bathroom could be optimized
Spacious rooms
Could be quieter
Hotel Information
Features
Air-conditioned
Bar or Lounge
Business Center
Fitness Center
Free Parking
Free Wifi
Handicap
No Smoking
Pets Allowed
Pool
Restaurant
Details
Check-In
From 3:00pm*must be 18 or older to check-in
Check-Out
Until 11:00am
# of Rooms
121
Handicap Accessible
Wheelchair Accessible